Real Vets Limited – Vets in Hamilton
Clinic Overview
Real Vets Limited presents itself as an independent, locally owned practice with over 40 years of veterinary care in Hamilton. Recent feedback most often highlights kind, supportive handling of end-of-life care, calm explanations when pets arrive in distress, and patient handling of anxious dogs. Reviews are broadly positive overall, with some criticism around aftercare communication and costs.
Services
- •Emergency veterinary services are listed, with extended-hours or 24/7 emergency provision noted in the clinic information.
- •General veterinary care and consultations are part of the practice’s offering, including routine health checks, repeat assessments where needed, and care for pets at different life stages. Recent reviews mention visits for kittens, a Newfoundland puppy, and long-term care for older dogs.
- •End-of-life care and euthanasia support remains a clear area of experience, with several owners describing compassionate guidance through difficult decisions and the process itself.
- •Orthopaedic assessment and care planning is mentioned in reviews, including clear explanation of options for an elderly dog with a torn cruciate ligament.
- •Recent reviews also point to calm, reassuring handling of nervous or anxious dogs.
- •A veterinary nurse training facility is listed in the clinic information.
Pricing
Available published prices indicate the clinic sits around average relative to similar practices. Reviews on cost are mixed: some owners describe charges as typical for veterinary care, and one recent reviewer said insurance meant no payment was needed straight away, while a negative review criticised paying for repeat visits and said cremation payment arrangements were not made clear enough.
People
- •Lesley — named as a vet and warmly praised for gentle, compassionate support during euthanasia and for preparing owners for what to expect.
- •Anna — named in a recent review as a vet, praised for being especially good with an anxious dog.
- •Lilly — repeatedly thanked for professionalism, calm explanations, and reassuring handling, including support for a dog with a torn cruciate ligament and long-term care for another dog.
- •The wider vets, vet nurses and reception team are also described positively by long-standing clients.
Reviews
Google rating: 4.4 stars from 191 reviews.
- •Many reviewers describe the team as kind, caring and supportive, especially during euthanasia and a pet’s final visits.
- •Long-standing clients speak positively about the practice over many years, saying they have felt safe and well supported by the wider team.
- •Individual staff members receive strong praise for their manner and communication, including Anna with an anxious dog, Lesley for compassionate end-of-life support, and Lilly for clear explanations in stressful situations.
- •Negative feedback is limited but centres on communication around cremation arrangements, repeat-visit charges, and the general cost of treatment.
