Julie Innes Veterinary Surgery

- Several recent reviewers are long-standing clients and describe Julie as exceptionally attentive, saying she puts dogs at ease and inspires a lot of trust. - Positive feedback also highlights friendly, helpful staff, with dog and cat owners saying the team helped calm nerves during appointments. - The clearest negative theme is inconsistency at reception: some owners praise a warm welcome, while a few describe rude or snippy communication during registration.

Services

•Consultations by appointment for general veterinary care for dogs and cats, including routine visits where reviewers say staff helped put pets and owners at ease.
•Surgical procedures, with reviews mentioning a dog spay and positive comments about the care around treatment.
•Support for serious and sensitive cases, including help during terminal cancer care, bereavement support, and end-of-life appointments where each step was explained clearly.
•Veterinary nurse training facility, as listed in the clinic information.

Pricing

No published pricing information is currently available for this clinic.

People

•Julie (vet): repeatedly praised by long-term clients as attentive, reassuring, and especially strong in difficult cases, including serious illness and end-of-life care.
•Reception and wider team: several reviewers describe the staff as friendly and helpful, with positive mentions for reception, although a few owners report brusque communication and delays around insurance paperwork.

Reviews

Julie Innes Veterinary Surgery has a 4.7-star Google rating from 296 reviews.

•Several recent reviewers are long-standing clients and describe Julie as exceptionally attentive, saying she puts dogs at ease and inspires a lot of trust.
•Positive feedback also highlights friendly, helpful staff, with dog and cat owners saying the team helped calm nerves during appointments.
•The clearest negative theme is inconsistency at reception: some owners praise a warm welcome, while a few describe rude or snippy communication during registration.
•One review also raises frustration with insurance administration and mentions the premises feeling run down, although that same reviewer still praised the care given to their pets.

Reviews for Julie Innes Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 296 we track in total. Recent reviews may not be representative of overall sentiment.

Margaret Brown

1 month ago

Been using Julie over the past 10 years and can honestly say say she is the best

Kevin Grant

2 months ago

The most attentive vet I've ever taken my dogs to, have so much faith in her,puts my dogs at ease talks to them aswell as you,staff are all very helpful,excellent service.

Janine Collington

SB13CMB

3 months ago

Irene Dahl

I went to Julie Innes vet many years ago highly recommended simply the best 👌 👍

Lance Lockhart

11 months ago

First class staff and service in every way.

Adela Kepinska

1 year ago

I phoned the surgery to arrange my registration and was told I needed to come in to collect the form, which I did. When I tried to fill it in at the surgery, I was told I couldn’t do it there because other people were in the waiting room and might be discussing confidential information about their pets. I was asked to complete it at home instead, meaning I had to make extra trips just to drop the form off. What really put me off was how rudely this was communicated by the receptionist — it made me feel unwelcome and reconsider becoming a client here. I don’t understand why filling out a simple registration form in the waiting room would be a problem, especially since there are usually several people waiting with their pets anyway. I can’t comment on the veterinary care itself, but the receptionist definitely needs some customer service training.

Tenfi

Thankyou so much took my dog Roxie and Agatha and the lovely girl at reception were wonderful thankyou so much xxx