Dog & Cat Vets in Midlothian

- Owners frequently describe the staff as caring, friendly, and welcoming, including during routine visits and when bringing in new puppies. - Clear explanations and sound advice are a consistent theme, with several reviewers saying the...

- Owners frequently describe the staff as caring, friendly, and welcoming, including during routine visits and when bringing in new puppies. - Clear explanations and sound advice are a consistent theme, with several reviewers saying the team talks them through treatment well. - The practice is repeatedly praised for calm, professional handling of nervous or difficult dogs, including pets that are wary of strangers.

- Clients often describe the practice as friendly, efficient, and caring, with praise for the professionalism of the whole team. - Long-term customers value the appointment system, saying it helps reduce stress for both pets and owners. -...

- Clients often describe the practice as friendly, efficient, and caring, with praise for the professionalism of the whole team. - Long-term customers value the appointment system, saying it helps reduce stress for both pets and owners. - Reviews highlight strong ongoing support for pets with more involved needs, including continued care for a cat with diabetes and other health issues.

- Recent positive feedback frequently praises the team as lovely, pleasant, helpful, and welcoming. - Reviewers mention good experiences with general visits and foster cats, and one recent comment describes the vet as “brilliant”. -...

- Recent positive feedback frequently praises the team as lovely, pleasant, helpful, and welcoming. - Reviewers mention good experiences with general visits and foster cats, and one recent comment describes the vet as “brilliant”. - Practical points raised in reviews include ramp access for disabled visitors, the practice being easy to find, and limited parking.

- Several recent reviewers describe the team as friendly, welcoming, and professional. - Positive examples include reassuring care around a dog's spay and recovery, and compassionate support during a rabbit's euthanasia. - Front-desk...

- Several recent reviewers describe the team as friendly, welcoming, and professional. - Positive examples include reassuring care around a dog's spay and recovery, and compassionate support during a rabbit's euthanasia. - Front-desk service is singled out positively in more than one review, particularly for being kind with both pets and owners.

- Positive comments highlight compassionate care during difficult appointments, including one owner who felt well supported through a quality-of-life discussion and aftercare for their cat. - Recent reviewers also describe the reception...

- Positive comments highlight compassionate care during difficult appointments, including one owner who felt well supported through a quality-of-life discussion and aftercare for their cat. - Recent reviewers also describe the reception team as warm and helpful, and the practice as friendly and well organised; one reviewer specifically mentioned ample parking. - Routine care is represented in recent feedback too, including a positive review about a cat’s neutering experience.

- Strong praise for expertise and helpfulness: multiple 5-star comments describe “fantastic service and expertise,” and “friendly and helpful” staff. - Communication and scheduling frustrations: one detailed review reports needing to chase...

- Strong praise for expertise and helpfulness: multiple 5-star comments describe “fantastic service and expertise,” and “friendly and helpful” staff. - Communication and scheduling frustrations: one detailed review reports needing to chase for dates/times and a long wait due to delays with another client. - Procedure experience concerns: one reviewer felt the embryo transfer was rushed and not explained, and reported animals being dropped from trolleys onto hard floors.

- Recent feedback is strongly positive about rabies and titre testing for pets, including dogs and cats. - A consistent theme is responsive phone support, with reviewers saying calls are answered by a real person who is knowledgeable and...

- Recent feedback is strongly positive about rabies and titre testing for pets, including dogs and cats. - A consistent theme is responsive phone support, with reviewers saying calls are answered by a real person who is knowledgeable and keen to help. - Reviews also highlight fast turnaround on urgent testing, including one case where the team helped complete a titre test quickly despite lab disruptions.