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48 clinicsShowing 41-48 of 48 clinics
Our Score (43/100)
4.9(14 reviews)
Treats:
- •Owners describe strong experiences with complex surgical cases, including difficult operations and successful recovery after treatment. - Communication is a consistent theme, with mentions of twice-daily updates, follow-up phone conversations, and staff taking time to talk during visits. - Reviews praise the inpatient care and aftercare, with horses described as being well looked after throughout their stay.
Our Score (43/100)
4.9(14 reviews)
Treats:
- •Owners most often describe complex equine cases, especially difficult surgery, with positive comments about recovery and outcomes. - A repeated theme is clear, regular communication, including twice-daily updates, patient phone support, and staff making time to speak with owners during visits. - Reviews also highlight inpatient care and aftercare, with horses described as being well looked after during longer hospital stays.
Our Score (40/100)
4.5(106 reviews)
Treats:
- •Recent feedback is mixed overall, but many owners describe very strong experiences with specialist and urgent care, including radiotherapy, emergency ophthalmology treatment and oesophageal foreign-body removal. - Positive reviews often mention detailed verbal and written explanations, regular phone updates during admissions, and organised follow-up after discharge. - Several reviewers praise the wider team, including reception staff and students, for being kind, knowledgeable and supportive; insurance handling is also mentioned positively.
- •Strong praise for expertise and helpfulness: multiple 5-star comments describe “fantastic service and expertise,” and “friendly and helpful” staff. - Communication and scheduling frustrations: one detailed review reports needing to chase for dates/times and a long wait due to delays with another client. - Procedure experience concerns: one reviewer felt the embryo transfer was rushed and not explained, and reported animals being dropped from trolleys onto hard floors.
University-affiliated farm animal practice in Roslin operating under the University of Edinburgh name. Public information identifies it as a farm animal practice, but gives little detail on the specific services, facilities, species coverage, or emergency arrangements. As a result, there is limited public-facing detail on what to expect from appointments.
- •Clients describe the practice as friendly, efficient, and caring, with particular praise for the welcoming manner of the whole team. - Long-term customers value the appointment system, saying it helps reduce stress for both pets and owners. - Recent reviews also highlight strong ongoing support for pets with complex needs, including diabetes management for a rescue cat.
- •Owners frequently describe the team as friendly and welcoming, with a strong emphasis on clear explanations and good communication. - Several reviews mention calm, professional handling of nervous or hard-to-manage dogs, including pets that are wary of unfamiliar people. - End-of-life support stands out as a recurring strength, with one recent reviewer praising the sympathy, dignity, and comfort shown during a goodbye appointment.
- •Recent reviewers describe very positive experiences with rabies and titre testing for pets. - A consistent theme is strong phone support, with callers saying they reach a real person who is knowledgeable and keen to help. - Reviews also highlight fast turnaround on urgent testing, including one case where the team helped complete a titre test quickly despite lab disruptions.