Dog & Cat Vets in Galashiels

Galedin Ltd T/A Galedin Veterinary, located in Galashiels, is a reputable veterinary clinic with a strong community presence. It boasts a commendable 4.7-star rating from 275 reviews on Google Maps, indicating a high level of satisfaction among its clients. The clinic is noted for its veterinary nurse training facility and offers emergency services around the clock, underscoring its commitment to comprehensive animal care. The reviews present a mostly positive picture, with many clients expressing satisfaction with the clinic's services. For instance, Helen Weir, a long-term client, praises the clinic's reliable service and expresses her trust in their veterinary care, which is a significant endorsement. Similarly, Paola Coppola appreciates the kindness and patience of the staff, especially towards her less cooperative cats. However, not all feedback is positive. A particularly concerning review by Hannah Inglis highlights a distressing experience involving the handling of her pet's ashes, emphasizing a lack of compassion and communication from the clinic. This review contrasts with the generally positive sentiment and suggests there may be inconsistencies in customer service, especially during emotionally challenging situations. Despite this, the majority of feedback suggests that Galedin Veterinary is well-regarded for its professional and compassionate care. While there is no transparent pricing information available, the clinic's commitment to training and emergency services positions it as a critical resource for pet owners in Galashiels. Addressing areas of criticism, particularly around sensitive customer interactions, could further enhance their standing in the community.

Border Vets, located in Galashiels, is a highly regarded veterinary practice with a strong reputation for providing exceptional care. The clinic boasts an impressive 4.7-star rating based on 119 reviews, indicating a high level of satisfaction among its clients. This rating is supported by glowing written reviews that highlight the clinic's friendly and knowledgeable staff, as well as the comprehensive care provided to pets. The clinic is well-regarded for its caring and empathetic approach, as noted by Janet McDougall, who praises the staff for their helpful advice and attentive service. Cathy Rowland highlights a positive experience where her concerns were addressed, emphasizing the clinic's dedication to listening and responding to client feedback. She also commends Jess, a veterinarian at the clinic, for her expertise, particularly with cats, and for maintaining a consistent relationship with clients. The clinic's team, including nurses and receptionists, is frequently described as friendly, knowledgeable, and empathetic, creating a welcoming environment for both pets and their owners. Noteworthy individuals such as Jess and Jim are mentioned for their exceptional care and dedication, with Jim and his colleagues going above and beyond in their service. Border Vets also stands out for its Veterinary Nurse Training facility, adding to its credentials as a center for veterinary excellence. Clients appreciate the clinic's thorough approach to diagnosing and treating acute health issues, as well as the availability of appointments and convenient text reminders. Overall, Border Vets is a trusted and highly recommended practice for pet owners in Galashiels, providing expert care in a compassionate setting.