Hollow Park Veterinary Surgery

Hollow Park Veterinary Surgery in Ayr offers 15-minute consultations by appointment, with in-house surgery, dental care and diagnostics including digital X-ray, ultrasound and blood testing. The practice also says it provides 24-hour out-of-hours emergency cover for existing clients, with an emphasis on continuity of care and access to clinical history. Recent customer feedback is largely very positive, especially around kindness and long-term care, though a small number of reviews raise concerns about staffing capacity and new registrations.

Services

• •Consultations and routine care: 15-minute appointments, puppy and kitten checks, rabbit consultations, and pre-mating tests including bloods and swabs.
• •Diagnostics and investigations: in-house blood testing, digital X-ray, ultrasound, and endoscopy equipment listed among the clinic’s facilities. Recent reviews also mention discussions around blood tests, scans and anti-nausea treatment for a cat with prolonged vomiting.
• •Procedures and treatment: in-house surgery, dental work, and orthopaedic surgery equipment listed on site.
• •Urgent and emergency care: the practice states it offers 24-hour out-of-hours emergency cover for existing clients. One recent review also describes a dog being treated the same day after an attack, even though the dog was not registered.

Pricing

No published pricing information is currently available for this clinic.

People

Dr Crawford is named in reviews and praised by a long-standing client for the care given to their cats over many years. Scott is also mentioned positively by name for being friendly and welcoming. Reviews also refer more generally to a helpful wider team, including vets, nursing staff and reception staff, though not all are named.

Reviews

Google rating: 4.8/5 from 225 reviews.

• •Many recent reviewers describe the team as friendly, helpful, kind and compassionate, with especially strong feedback from cat owners.
• •There is evidence of long-term loyalty, including one client saying they have used the practice for nearly 30 years and crediting Dr Crawford and his staff with their cats’ health and wellbeing.
• •One reviewer was particularly grateful after the practice treated their dog the same day following an attack, despite the dog not being registered.
• •A small number of negative reviews point to capacity and access issues, including difficulty registering as a new client, and one detailed complaint about a vomiting cat’s appointment where blood sampling and in-house analyser testing were not completed and the owner felt the response was dismissive.