Ivybank Vets Kilmarnock

Concrete specifics mentioned include: - Same-day appointment availability reported in one review, with the pet examined and treated and the treatment plan explained. - Small animal care referenced explicitly (rabbit) alongside dogs. - Diagnostics and medication discussed in reviews (an x‑ray was offered; Orthrocam was dispensed).

Concrete specifics mentioned include

•Same-day appointment availability reported in one review, with the pet examined and treated and the treatment plan explained.
•Small animal care referenced explicitly (rabbit) alongside dogs.
•Diagnostics and medication discussed in reviews (an x‑ray was offered; Orthrocam was dispensed).
•Pricing disputes: one owner reports a quoted price doubling at payment; another reports a £140 consultation for ~10 minutes.

Services

•General vet consultations for dogs (multiple reviews).
•Small animal/exotic care mentioned specifically for rabbits.
•Examination and treatment during appointments (one review describes the dog being examined and treated with an explanation of what to expect).
•Diagnostic imaging: x‑rays were offered in one case.
•Pain/anti-inflammatory medication: Orthrocam was dispensed in one case.
•Veterinary nurse training facility (listed in the clinic data).

Pricing

•One reviewer reports being charged £140 for a consultation described as “no more than ten minutes,” plus a bottle of Orthrocam they say costs £14 elsewhere.
•Another reviewer reports being quoted a price at booking and then having the price double at payment, citing lack of explanation upfront.

Reviews

Google rating: 4.6 stars from 176 reviews.

•Communication and explanations: several owners describe staff explaining things clearly, including what to expect after treatment.
•Access to appointments: one owner reports phoning and receiving a same-day appointment.
•Species range: at least one long-term client mentions care for both a dog and a rabbit, recommending them for small animals.
•Pricing and value concerns (conflicting experiences): one owner says the team “always try to save you money,” while others report unexpected increases vs quotes and dissatisfaction with the cost of consultation/medication.
•Clinical thoroughness (conflicting): one negative review alleges a limping dog’s leg “wasn’t even physically examined,” while other reviews describe pets being examined and treated.

Reviews for Ivybank Vets Kilmarnock

Note: Showing the 5 most recent Google reviews out of 176 we track in total. Recent reviews may not be representative of overall sentiment.

Melanie Cairns

2 months ago

Cannot fault this veterinary surgery. They are very welcoming and do all they can for your pet and show genuine care and concern for them. Highly recommend.

Brian Orr

3 months ago

The staff are very very welcoming, very professional and makes you feel good, everything is explained clearly and with positive attitude and feedback, definitely recommend this practice for your pet’s health.

2 weeks ago

Alan Lindsay

David Morris

Always a great service....

Marc Bertoncini

5 months ago

This is a fantastic Vet practice that provides excellent care for my Dog and my Rabbit. I would highly recommend this vet to anyone, especially for any small animals. They are very reasonably priced and always try to save you money when possible. I cannot thank you enough for the care provided for my pets throughout the years.

jan shaw

This is the 2nd time quoted a price and then at till paying, price had doubled due to some explanation not given at time of booking. They need to be transparent about prices. Not everyone has double the amount. Honesty being a pet owner is getting so expensive . As much as they are great with my pet, vet expenses need to be made clear on phone before booking.

Brooke Books

I was really disappointed with the care my dog received here. He was clearly limping, but his leg wasn’t even physically examined. The vet was only interested in offering x rays probably to fleece me of money. As they charged £140 for the consultation of no more than ten minutes and for bottle of Orthrocam that costs £14 elsewhere. Both the receptionist and another vet were also cold and unhelpful. I was also lectured about walking him in the heat, despite his panting clearly being due to pain. Overall, they seemed more interested in taking my money than actually caring for my dog. I won’t be back.

Jean Connor

Had to visit as I was caring for my daughter's dog while she was away. Phoned and got an appointment on the same day. Welcoming reception, dog was examined and treated. Full explanation of treatment and what to expect. Would recommend.