Ivybank Vets Kilmarnock

Concrete specifics mentioned include

• •Same-day appointment availability reported in one review, with the pet examined and treated and the treatment plan explained.
• •Small animal care referenced explicitly (rabbit) alongside dogs.
• •Diagnostics and medication discussed in reviews (an x‑ray was offered; Orthrocam was dispensed).
• •Pricing disputes: one owner reports a quoted price doubling at payment; another reports a £140 consultation for ~10 minutes.

Services

• •General vet consultations for dogs (multiple reviews).
• •Small animal/exotic care mentioned specifically for rabbits.
• •Examination and treatment during appointments (one review describes the dog being examined and treated with an explanation of what to expect).
• •Diagnostic imaging: x‑rays were offered in one case.
• •Pain/anti-inflammatory medication: Orthrocam was dispensed in one case.
• •Veterinary nurse training facility (listed in the clinic data).

Pricing

• •One reviewer reports being charged £140 for a consultation described as “no more than ten minutes,” plus a bottle of Orthrocam they say costs £14 elsewhere.
• •Another reviewer reports being quoted a price at booking and then having the price double at payment, citing lack of explanation upfront.

Reviews

Google rating: 4.6 stars from 176 reviews.

• •Communication and explanations: several owners describe staff explaining things clearly, including what to expect after treatment.
• •Access to appointments: one owner reports phoning and receiving a same-day appointment.
• •Species range: at least one long-term client mentions care for both a dog and a rabbit, recommending them for small animals.
• •Pricing and value concerns (conflicting experiences): one owner says the team “always try to save you money,” while others report unexpected increases vs quotes and dissatisfaction with the cost of consultation/medication.
• •Clinical thoroughness (conflicting): one negative review alleges a limping dog’s leg “wasn’t even physically examined,” while other reviews describe pets being examined and treated.