MBM Veterinary Group – Vets in Kilmarnock
Clinic Overview
- Recent feedback is mostly very positive, with many owners describing the team as friendly, approachable, caring, and professional. - Several reviews highlight calm handling during appointments, including puppy checks and visits for reactive dogs, helping pets feel more settled. - Compassionate end-of-life care is a recurring positive theme, with one owner describing a gentle, unhurried process and thoughtful memorabilia after saying goodbye to a cat.
MBM Veterinary Group is a long-established practice in Kilmarnock, with the website stating it has been providing care since 1913. It is part of IVC Evidensia and treats small animals, horses, and farm animals, with emergency veterinary services also listed in its clinic information. The practice is also identified as a veterinary nurse training facility and works with Thistle Referral Services.
Services
- •General veterinary care for small animals, equine, and farm animals, with recent feedback mentioning puppy first checks, routine check-ups, injections, and ongoing care for dogs.
- •Low-stress handling during appointments, with owners describing calm, patient exams for puppies and reactive large dogs.
- •End-of-life care, including being guided through the process, time to say goodbye, and memorabilia for bereaved owners.
- •Emergency veterinary services, listed in the clinic information.
- •Veterinary nurse training facility, also listed in the clinic information.
- •Referral support through Thistle Referral Services.
- •Recent feedback also highlights approachable advice and medication reminder texts as helpful parts of the client experience.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jim and Gabby were thanked by name for their calm, warm manner during a puppy’s first check, helping the puppy settle with “no drama” and “no fuss.”
- •Reception staff are described as welcoming and friendly.
- •Vets are praised for relaxed, patient handling, including giving a reactive large dog time to settle before examination and injections.
Reviews
Google rating: 4.6/5 from 485 reviews.
- •Recent feedback is mostly very positive, with many owners describing the team as friendly, approachable, caring, and professional.
- •Several reviews highlight calm handling during appointments, including puppy checks and visits for reactive dogs, helping pets feel more settled.
- •Compassionate end-of-life care is a recurring positive theme, with one owner describing a gentle, unhurried process and thoughtful memorabilia after saying goodbye to a cat.
- •Views on cost and value are mixed: one long-term client says the practice is “a little bit pricey,” while another says the team helped them find ways to reduce treatment costs. One serious negative review raises concerns about communication over an appointment and aftercare arrangements for a deceased large dog.
