MBM Veterinary Group

MBM Veterinary Group is a long-established practice (website states providing care since 1913) that treats small animals, horses, and farm animals, and works with Thistle Referral Services (named on the website). The clinic is also listed as a veterinary nurse training facility and offers emergency veterinary services (as provided in the clinic’s structured data).

In the latest reviews available to us, owners most often describe calm handling during routine visits (including puppy checks and injections) and supportive end-of-life care that wasn’t rushed (including being walked through the process and receiving memorabilia). Pricing is mentioned as “a little bit pricey” by one reviewer, while another says the team has advised ways to reduce treatment costs—so experiences on cost/value vary.

Services

• •General veterinary care mentioned in reviews, including
• •Puppy first check (“first Puppy Check”)
• •Injections during check-ups
• •End-of-life care for cats, including time to say goodbye and support through the process (review details also mention memorabilia being provided)
• •Emergency veterinary services (listed in structured clinic data; no further detail provided)
• •Veterinary nurse training facility (listed in structured clinic data)
• •Species treated (from the website summary): small animals, equine, and farm animals
• •Referral relationship (from the website): works with Thistle Referral Services

People

• •Jim and Gabby: thanked by name for a calm, warm manner during a puppy’s first check; the owner specifically notes their approach helped the puppy settle with “no drama” and “no fuss.”
• •Reception staff: described as “very welcoming” in one review.
• •Vets (unnamed): one owner of a reactive, large dog describes the vet giving the dog time to explore the room and staying relaxed during the exam and injections, which made the visit more manageable.

Reviews

Google rating: 4.6 stars from 481 reviews.

• •Calm, low-stress handling during appointments: puppy check described as settled and drama-free; another owner says their reactive dog was given time to acclimatise before examination and injections.
• •End-of-life support: one reviewer describes being gently guided through euthanasia for a cat, not being rushed, and receiving memorabilia.
• •Cost/value is mixed: one review calls the practice “a little bit pricey,” while another says they were advised on ways to save money on treatment.
• •A serious negative account alleges poor communication about being removed/refused an appointment during an illness and upsetting aftercare handling for a deceased large dog; this conflicts with other reviews describing compassionate, respectful end-of-life care.