
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Kilmarnock Vets4Pets, located in Kilmarnock, is a veterinary clinic that doubles as a Veterinary Nurse Training facility. The clinic has garnered a solid reputation with a 4.4-star rating based on 133 Google reviews, indicating a generally positive reception from its clientele.
The reviews highlight a mix of experiences. Several customers praise the clinic for its professional and compassionate care, with specific mentions of staff members like Pamela, who is commended for her patience and knowledge. Clients such as Jasper & Ruby Frenchies and Alison Caddis express satisfaction with the thorough explanations and genuine care provided by the team, underscoring a strong commitment to animal welfare.
However, not all feedback is positive. A critical review from Diana Balsari notes dissatisfaction with the registration process for her puppy, citing unnecessary charges for repeat tests that were not legally required. This review highlights a potential area for improvement in terms of customer communication and policy transparency.
Despite this outlier, the majority of feedback supports the clinic's dedication to providing quality care. The clinic is recommended for both routine and emergency situations, with clients like Karin Gilmore expressing loyalty after switching from other practices. This suggests a strong overall customer satisfaction.
While specific pricing details are not disclosed, the emphasis on compassionate care and professional service is clear. For pet owners in Kilmarnock, Vets4Pets appears to be a reliable choice, particularly for those seeking knowledgeable and caring veterinary assistance.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 133 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
In for routine appointment with pets. Staff polite and helpful. Waiting area limited, small and public to wider shop.
a month ago
We've been to see Pamela a lot! Having 3 dogs we're always in need of help! She is very patient, helpful, knowledgeable and explains everything we need to know. The best vet we have ever had!
a month ago
I contacted Vets4Pets Kilmarnock to register my puppy who entered the UK legally with a valid passport and all required tests. I was told that he would not be accepted for registration or even allowed a basic check-up for 3 months, unless I paid £350 for repeat blood tests. These are tests he has already had (which are required before being allowed to travel) , and they asked for them without even looking at his passport. I would like to highlight, This is not a UK legal requirement and all other vets were more then happy to welcome him and give him a full check up (free of charge I would add). In those 3 months, if my puppy became unwell, he would have no access to their vets. To me, this shows no real interest in animal wellbeing, but rather a focus on unnecessary charges. I would not recommend them at all!!!!
3 months ago
I am always very pleased with the service from Vets for Pets Kilmarnock. They’ve seen our cats on both an emergency and routine basis and all the staff are caring, warm and professional. I switched from another practice last year and am very glad I did!
6 months ago
Pam, one of the vets is amazing. You can see she really does have a love for animals. It’s not just a job. She was so patient and kind when my wee cat Nox was Ill with a very sore bladder and kept us up To date at every stage of his treatment. Wonderful staff all around at Vets4Pets Kilmarnock and would 100% recommend them for every pet parent.
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