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Our Score (57/100)
The Stewartry Veterinary Centre Ltd in Castle Douglas is an RCVS Accredited Practice with three consulting rooms, two operating rooms, a large animal room, a laboratory and an imaging suite. The practice states it treats pets and horses, and offers emergency out-of-hours call-outs. Recent feedback highlights kind communication, help with urgent appointments, and compassionate end-of-life care including home visits.
- •Owners regularly describe the team as friendly, professional, and caring, from reception through to the vets. - Reviews cover both routine care and urgent appointments, including boosters, check-ups, treatment for a skin rash, emergency help for a very sick dog, and a quick appointment for a limping dog while the owner was on holiday. - Several reviewers say their pets are well looked after and comfortable attending, including one owner who said their dog still loves going to the practice despite needing a lot of care.
- •Compassionate end-of-life care stands out strongly, with reviewers describing kind, professional support during euthanasia and one especially memorable home visit. - Good support for ongoing health problems is also mentioned, including helpful guidance after a dog was diagnosed with diabetes. - Calm handling and friendly service come up repeatedly, with positive comments about timid cats, pleasant care, and first-class service.
Robertson & Orr Veterinary Practice Ltd is a general veterinary practice in Maybole handling routine appointments as well as urgent same-day problems and end-of-life care. Recent customer feedback also highlights support for first puppy visits, clear explanation of treatment plans, and compassionate help in difficult situations. Ownership isn’t stated in the available information.
- •Owners frequently praise the team for being friendly, welcoming and caring, with several reviews highlighting good bedside manner and a positive atmosphere at reception. - Named staff stand out in feedback, especially Petra and Elizabeth, and one reviewer specifically mentions being seen without much waiting. - Recent examples of care include a dog booster appointment, dental treatment with 8 teeth removed, and a visit for a young cat, with these experiences described warmly.
Dermatology Referral Service Ltd in Glasgow is part of IVC Evidensia and operates as a specialist-led veterinary referral centre focused on skin and ear disease in cats, dogs and horses. The clinic names two dermatology specialists, Hilary Jackson and Christian Ortalda, and lists dermatology-specific diagnostics and treatments including video-otoscopy, intradermal testing and immunotherapy. Recent feedback continues to highlight clear explanations, diagnosis and treatment planning, and a friendly, caring team.
- •Recent reviews frequently praise the warm welcome at reception and a consistently friendly manner from staff across the practice. - Owners often mention clear communication from vets, particularly around possible diagnoses, treatment choices, and next steps. - There are repeated positive comments about speed and efficiency, including urgent appointments being arranged quickly when pets need prompt attention.
- •Fast help when pets are suddenly unwell or injured: Several reviewers mention being offered a same-day appointment, a next-morning slot, or being seen promptly after the weekend. - Helpful for visitors to Skye: A number of comments come from people travelling or on holiday who say the practice was flexible and supportive when their pet needed unexpected care. - Treatment feels effective and well explained: Reviewers mention vets diagnosing the issue, giving medication and advice, and seeing pets improve quickly afterwards.
- •Reviewers describe the service as excellent and first class, with a warm and helpful team. - One client says they have been using the clinic for a couple of years, which suggests a positive ongoing relationship rather than a one-off visit. - Professionalism and knowledge are repeated themes in the written feedback.
- •Positive reviewers describe thorough consultations, clear explanations and a relaxed, welcoming atmosphere from reception through to the vet. - Several reviews highlight supportive handling in stressful situations, including surgery cases and end-of-life appointments. - Front-of-house staff are repeatedly praised for being helpful and kind, with one reviewer specifically appreciating help arranging last-minute appointments.
