Featured Clinic Overview
## Summary West Edinburgh Vets is described in recent client reviews as handling a mix of routine pet care (puppies, cats, dogs) and more unusual cases—several reviewers specifically mention small/exotic pets, including a dwarf hamster needing urgent surgery after a serious injury. Owners highlight practical access options such as WhatsApp messaging and a “video vet”, and one reviewer says the practice offered a same-day appointment even though they weren’t registered. Concrete examples mentioned include: - Staying open/working around closing time to treat an emergency dwarf hamster case, followed by regular post-op check-ups. - Remote support via WhatsApp and a video vet service for questions without an in-person visit. - Same-day help for a flea problem, with staff “working out an affordable option” for the owner. - Gestures around end-of-life/loss, including sending flowers after a pet died. ## Services Based on the latest written reviews available to us, owners mention: - Small/exotic animal care, including a dwarf hamster treated for severe trauma and subsequent follow-up checks. - Surgery (explicitly referenced in the hamster case). - Post-operative check-ups (“regular check ups” after surgery). - Parasite/flea support (cats with fleas; same-day appointment offered). - Puppy care (a reviewer references ongoing care since getting a puppy, plus early visits before a “meet and greet”). - Remote advice/triage options: communication via WhatsApp and a video vet service. - Referral/working with specialists: one reviewer says the practice “partners with… specialists” for diagnostics and care (no specialties specified). - Bird care is mentioned as an intention by one reviewer (“will also take my bird to them”), but no bird treatment is described. ## People - Claire (nurse): mentioned by name for phone support during a flea-related concern—described as “beyond helpful and reassuring”. - Reception team: credited in an emergency case for coordinating care at closing time and “acting fast”. - Vets (unnamed): repeatedly described as taking time to answer questions and explain options; one owner notes the vet “took his time and answered all my questions” during a same-day visit. ## Reviews 5.0 stars from 146 reviews. The latest reviews available to us focus on urgent care responsiveness, clear communication, and support before/after difficult situations. “Themes below are drawn from the latest written reviews available to us.” - Urgent help and flexibility: staying late to treat an emergency, and offering same-day appointments (including for someone not yet registered). - Follow-through after treatment: “regular check ups” following surgery are specifically mentioned. - Communication that reduces anxiety: owners describe staff answering “endless questions”, using WhatsApp and a video vet option, and taking time in appointments. - Support around loss: one reviewer mentions receiving flowers after their pet died. - Comfort-focused handling: multiple owners say their pets appear relaxed at the practice (e.g., a cat “lounging, purring” during a visit).
Showing 1-10 of 20 clinics
Vets for Pets is part of the Vets4Pets group and this branch has been operating since 2014. The clinic is set up as a small-animal practice with on-site facilities such as an in-house laboratory, operating theatre, hospital ward and isolation unit, alongside diagnostic imaging (X-ray and ultrasound). The website also states emergency cover is provided when the clinic is closed. In the latest reviews, owners describe help with a range of problems (injured paw, swallowed bone, phantom pregnancy, ear infections) and also mention end-of-life care, including a home visit described as calm and peaceful. Pricing is a recurring point of tension: multiple reviewers say medication/prescription costs feel high, including one example where ear drops were said to cost around a third of the clinic price online. There is also a serious negative account alleging a missed diagnosis with a £170 bill shortly before a dog died.
Vets for Pets is part of the Vets4Pets group and this branch has been operating since 2014. The clinic is set up as a small-animal practice with on-site facilities such as an in-house laboratory, operating theatre, hospital ward and isolation unit, alongside diagnostic imaging (X-ray and ultrasound). The website also states emergency cover is provided when the clinic is closed. In the latest reviews, owners describe help with a range of problems (injured paw, swallowed bone, phantom pregnancy, ear infections) and also mention end-of-life care, including a home visit described as calm and peaceful. Pricing is a recurring point of tension: multiple reviewers say medication/prescription costs feel high, including one example where ear drops were said to cost around a third of the clinic price online. There is also a serious negative account alleging a missed diagnosis with a £170 bill shortly before a dog died.
Vets for Pets is described on its website as a locally owned practice (established 2013) that is Royal College of Veterinary Surgeons accredited and set up with on-site facilities including an operating theatre, in-house lab, digital x‑ray/ultrasound, and dental radiography. It also states it is a veterinary nurse training facility. From the latest reviews available to us, owners most often highlight: - Support for nervous pets during routine care, including vaccinations/medications—one owner said their usually nervous cat was “the calmest she’s ever been” and even relaxed afterwards. - Time taken to explain plans and answer questions, including setting up a puppy care plan where “everything was explained and easy to follow.” - Friendly front-desk and clinical team interactions, with multiple mentions of staff being welcoming and professional.
Vets for Pets is described on its website as a locally owned practice (established 2013) that is Royal College of Veterinary Surgeons accredited and set up with on-site facilities including an operating theatre, in-house lab, digital x‑ray/ultrasound, and dental radiography. It also states it is a veterinary nurse training facility. From the latest reviews available to us, owners most often highlight: - Support for nervous pets during routine care, including vaccinations/medications—one owner said their usually nervous cat was “the calmest she’s ever been” and even relaxed afterwards. - Time taken to explain plans and answer questions, including setting up a puppy care plan where “everything was explained and easy to follow.” - Friendly front-desk and clinical team interactions, with multiple mentions of staff being welcoming and professional.
Glenbrae Veterinary Clinic
Dumbarton
Our Score (81/100)
Glenbrae Veterinary Clinic is a long-established practice (reviewers mention using it for 25–30+ years) and is listed as a veterinary nurse training facility. The clinic also offers 24/7 access to an online vet through its Pet Health Club Plus plan (as described on its website). Recent reviews most often highlight staff taking time to explain care and work patiently with anxious pets (including a large, nervous dog who initially wouldn’t enter the building but has since attended twice), alongside one brief 1‑star review that provides no details. A minority view mentions fees being “on the high side,” while another reviewer specifically notes “no hidden costs.”
Glenbrae Veterinary Clinic is a long-established practice (reviewers mention using it for 25–30+ years) and is listed as a veterinary nurse training facility. The clinic also offers 24/7 access to an online vet through its Pet Health Club Plus plan (as described on its website). Recent reviews most often highlight staff taking time to explain care and work patiently with anxious pets (including a large, nervous dog who initially wouldn’t enter the building but has since attended twice), alongside one brief 1‑star review that provides no details. A minority view mentions fees being “on the high side,” while another reviewer specifically notes “no hidden costs.”
McKenzie Vets
Alexandria
Our Score (79/100)
McKenzie Vets is set up for routine preventative care as well as more involved medical and pain-management cases. The clinic website lists vaccinations, neutering, senior pet care, surgery and dentistry, and it states they see cats, dogs and several small pets (rabbits, guinea pigs, ferrets and hamsters). In reviews, owners describe both planned care (e.g., puppy visits, consultations) and higher-stakes situations (a dog injured by another dog, and ongoing treatment for Addison’s disease requiring vet-administered medication). Multiple reviewers also mention dogs being noticeably comfortable coming into the practice, and one describes being fit in for medication to help a dog cope with travel anxiety.
McKenzie Vets is set up for routine preventative care as well as more involved medical and pain-management cases. The clinic website lists vaccinations, neutering, senior pet care, surgery and dentistry, and it states they see cats, dogs and several small pets (rabbits, guinea pigs, ferrets and hamsters). In reviews, owners describe both planned care (e.g., puppy visits, consultations) and higher-stakes situations (a dog injured by another dog, and ongoing treatment for Addison’s disease requiring vet-administered medication). Multiple reviewers also mention dogs being noticeably comfortable coming into the practice, and one describes being fit in for medication to help a dog cope with travel anxiety.
Inglis Vets Corstorphine
Corstorphine
Our Score (77/100)
Inglis Vets Corstorphine is set up for both routine care (for example, booster injections) and more complex or stressful situations, with owners describing support through long medical “journeys,” end-of-life care, and help for anxious cats during visits. The practice is listed as offering emergency veterinary services (24/7 or extended hours). Across the latest reviews, owners repeatedly mention: - being fitted in at short notice for a cat’s booster appointment after a cancellation - careful handling to reduce stress for cats that find vet visits difficult - support with serious problems (a dog with a slipped disk; cats undergoing ongoing treatment), including discussion of “the most economical way possible” in one case - compassionate, “love and care” handling when it was time to say goodbye to a long-term pet
Inglis Vets Corstorphine is set up for both routine care (for example, booster injections) and more complex or stressful situations, with owners describing support through long medical “journeys,” end-of-life care, and help for anxious cats during visits. The practice is listed as offering emergency veterinary services (24/7 or extended hours). Across the latest reviews, owners repeatedly mention: - being fitted in at short notice for a cat’s booster appointment after a cancellation - careful handling to reduce stress for cats that find vet visits difficult - support with serious problems (a dog with a slipped disk; cats undergoing ongoing treatment), including discussion of “the most economical way possible” in one case - compassionate, “love and care” handling when it was time to say goodbye to a long-term pet
Vets at Home and Heart is a mobile veterinary service that visits pets at home, with the website highlighting routine care (wellness exams, vaccines, senior checks) as well as a strong focus on quality-of-life support, palliative care and home euthanasia. No corporate group affiliation is mentioned in the available sources. From the latest reviews, owners most often describe end-of-life appointments at home where pets were kept calm with family present, with clear step-by-step explanations and no sense of being rushed (including one review that mentions the vet stayed for about an hour). Reviews also mention responsive scheduling in urgent situations (rearranging plans for a same-day need) and support by message during a crisis. A separate theme is handling anxious/reactive dogs during at-home visits.
Vets at Home and Heart is a mobile veterinary service that visits pets at home, with the website highlighting routine care (wellness exams, vaccines, senior checks) as well as a strong focus on quality-of-life support, palliative care and home euthanasia. No corporate group affiliation is mentioned in the available sources. From the latest reviews, owners most often describe end-of-life appointments at home where pets were kept calm with family present, with clear step-by-step explanations and no sense of being rushed (including one review that mentions the vet stayed for about an hour). Reviews also mention responsive scheduling in urgent situations (rearranging plans for a same-day need) and support by message during a crisis. A separate theme is handling anxious/reactive dogs during at-home visits.
Thrums Veterinary Group describes itself as the largest independent veterinary group in Scotland (established in 1948) and provides care for pets, farm animals and equine. The website states they run their own 24/7, 365 emergency/out-of-hours service without outsourcing. Recent reviews are dominated by owners discussing dental procedures and surgery (including tooth extractions and dental work under sedation), with repeated mentions of calm handling for nervous cats and dogs and regular updates during serious illness. Concrete specifics mentioned by owners include: - Tooth extractions for cats (including an incisor removal after a crack into the pulp, and another tooth removal surgery). - Dental work/clean performed while under sedation (mentioned alongside other treatment). - Post-op care/follow-on treatment after a wart removal near an eye. - Updates “night & day” during a dog’s overnight/out-of-hours care for toxicity (pine cones), with a full recovery reported.
Thrums Veterinary Group describes itself as the largest independent veterinary group in Scotland (established in 1948) and provides care for pets, farm animals and equine. The website states they run their own 24/7, 365 emergency/out-of-hours service without outsourcing. Recent reviews are dominated by owners discussing dental procedures and surgery (including tooth extractions and dental work under sedation), with repeated mentions of calm handling for nervous cats and dogs and regular updates during serious illness. Concrete specifics mentioned by owners include: - Tooth extractions for cats (including an incisor removal after a crack into the pulp, and another tooth removal surgery). - Dental work/clean performed while under sedation (mentioned alongside other treatment). - Post-op care/follow-on treatment after a wart removal near an eye. - Updates “night & day” during a dog’s overnight/out-of-hours care for toxicity (pine cones), with a full recovery reported.
Leith Vets describes itself as an independent practice, offering routine care (like vaccinations and neutering) as well as complex surgery and high-level dentistry. The clinic also highlights exotic and small herbivore referrals, and says it holds Gold International Society of Feline Medicine (ISFM) practice status. From the latest reviews, owners repeatedly mention staff taking time with anxious or difficult-to-handle pets (including a very nervous foster dog and a fearful rescue cat), plus practical adjustments like letting a dog leave via a back door to avoid an overwhelming reception area. Several reviews also describe dental extractions with ongoing therapy and regular post-op check-ups after major surgery.
Leith Vets describes itself as an independent practice, offering routine care (like vaccinations and neutering) as well as complex surgery and high-level dentistry. The clinic also highlights exotic and small herbivore referrals, and says it holds Gold International Society of Feline Medicine (ISFM) practice status. From the latest reviews, owners repeatedly mention staff taking time with anxious or difficult-to-handle pets (including a very nervous foster dog and a fearful rescue cat), plus practical adjustments like letting a dog leave via a back door to avoid an overwhelming reception area. Several reviews also describe dental extractions with ongoing therapy and regular post-op check-ups after major surgery.
Links Veterinary Group is a veterinary practice that reviewers describe as calm and well-organised, with vets who explain what they’re doing step-by-step. Owners mention being able to get appointments quickly, and one review describes the team actively accommodating a nervous, animal-reactive dog by offering a slot with no other animals around or having them wait outside until called in. End-of-life care is also specifically referenced: one client describes a peaceful euthanasia appointment where the vet explained the process and gave them time to sit with their cat afterwards. A separate reviewer notes the practice “has their own hospital” as a plus (no further detail given).
Links Veterinary Group is a veterinary practice that reviewers describe as calm and well-organised, with vets who explain what they’re doing step-by-step. Owners mention being able to get appointments quickly, and one review describes the team actively accommodating a nervous, animal-reactive dog by offering a slot with no other animals around or having them wait outside until called in. End-of-life care is also specifically referenced: one client describes a peaceful euthanasia appointment where the vet explained the process and gave them time to sit with their cat afterwards. A separate reviewer notes the practice “has their own hospital” as a plus (no further detail given).