Albavet Dunfermline

Can’t thank the people who work here enough. The vet, nurse & receptionist were amazing when I went in with my pup. Unfortunately my fur baby was put to sleep due to her age & issues she had. They let me sit with her, hold her & she passed away peacefully in my arms, they then allowed me to sit with Pippa for as long as I wanted. A special mention to Sarah, an absolute star who clearly cares for us & our fur babies

I am extremely disappointed with my experience at this veterinary practice. I initially took my dog in because he was constantly scratching his ear. He was given medication and I was told that I would need to bring him back for a follow-up appointment to have his ear checked. At the follow-up appointment, I was kept waiting for more than 20 minutes. When we finally went into the consultation room, the vet spent less than five minutes checking my dog. Despite this, I was charged £60 for the appointment. What I find particularly frustrating is that I was told from the beginning that I needed to come back for a check-up, even though my dog had already been given treatment. It honestly left me feeling as though the follow-up appointment was simply an opportunity to charge me another £60. I feel completely taken advantage of. When you take your pet to the vet because they are unwell, you expect to pay for proper veterinary care and treatment. If a follow-up is genuinely medically necessary, of course I understand the need for it. However, in this case, the appointment felt completely unnecessary, especially considering how little time was actually spent examining my dog. I understand that veterinary practices are businesses, but there is a difference between charging appropriately for a service and making clients feel that unnecessary appointments are being recommended simply to generate more money. For me, this experience felt like a complete rip-off and a waste of £60. I left feeling frustrated, disappointed and, most importantly, misled. If you have the option, I would strongly recommend considering another veterinary practice. I certainly will be.

I have two pets that go to alba vets for about 7 years and It came to me that there should be a loyalty card for how many years your pet has gone to this amazing vets meaning that you get ten pounds of the next time you go but you have to have a certain amount of points.

Jacqueline was so good with my dog today. She explained the procedure my dog is booked in for very clearly and left me feeling very reassured that he will be in safe hands.

Can'r praise this place enough. Leah on the front desk is a gem! Really helpful and welcoming service.

Had my little rabbit in for the other day for a bit of an emergency. And I cant thank them enough. The vet i had was amazing 👏 new exactly what she was talking about and so so nice. We we lad is now so so so happy and doing so well. Honestly 100% recommend 👌

Had a really good night at the Alba Vet first aid event. It was very informative with lots of visual information and hands on involvement. The hall was well laid out and well organised with free tea and coffee plus there was home baking on offer for a donation to an animal charity. I was very impressed to see that they had all the baked goods labelled for allergens and I was able to buy gluten free cake and cookies. We were also given a goody bag containing bandaging materials, dog treats and an information booklet covering all of the information available within the venue. All in all it was a very worthwhile event and I would strongly recommend any pet owner to go along to the next one