Albavet Dunfermline

Albavet Dunfermline is an RCVS-accredited general practice with Cat Friendly Clinic (Silver) status, set up for routine care through to more complex work (it lists in-house lab testing plus X‑ray and ultrasound, and offers orthopaedic and soft-tissue surgery referral services). It also treats a wide range of species beyond dogs and cats, including rabbits and exotic pets (reptiles, tortoises, birds and backyard poultry are all listed).

From the latest reviews, owners most often describe

•taking urgent cases even when the team is already busy, and staying on to make sure questions are answered (a cat that became suddenly unwell; an emergency rabbit visit);
•a “personal touch” around difficult moments (for example, sending a condolence card after a pet died);
•practical owner education, including a first-aid event with hands-on elements and take-home materials.

There is also a clear split in feedback about money and accountability: several reviewers say they weren’t pushed into unnecessary spend, while one reviewer alleges mistakes and that the practice wouldn’t take responsibility.

Services

Services and capabilities stated on the clinic website include

•General vet care: consultations, vaccinations, parasite control, microchipping, six-month health checks
•Diagnostics: in-house lab testing, diagnostic tests, X‑ray, ultrasound, blood pressure checks
•Surgery: general surgery, neutering, dentistry; plus orthopaedic surgery referral and soft tissue surgery referral
•Nurse-led services: nurse clinics; grooming & nail clipping; anal sac expression
•Behaviour & supportive therapies: animal behaviour services/behavioural clinics; acupuncture
•Exotic and non-traditional pets: listed GP service for exotic animals; species list includes small mammals, reptiles/tortoises, and multiple bird types (including wild birds and birds of prey)
•Pet travel documentation
•Home visits
•Emergency care: emergencies are handled by the practice during normal opening hours; out-of-hours emergency care is provided by Vets Now (as stated on the website).
•Veterinary nurse training facility (from the provided clinic data)

People

Named team members mentioned in reviews

•Katy (vet) – described as thorough and reassuring in an urgent cat appointment; one owner reports she stayed on to ensure the pet received what was needed and all questions were answered.
•Nicki/Nikki (behavioural vet) – referenced by multiple reviewers in connection with behavioural support/clinics.
•Sarah Jane (receptionist) – singled out for being helpful and “going above and beyond.”
•Emma Jane – mentioned positively alongside reception support.
•Katy and Nicki (together in one review) – described as providing compassionate support through “challenging conversations,” with an emphasis on the pet’s best interests.

Reviews

4.4 stars from 172 reviews. - Support in urgent situations: owners describe being seen for sudden illness/emergencies even when the team was stretched, with time taken to explain and answer questions.

•Communication and empathy: several reviews focus on feeling supported during difficult decisions, and on staff discussing options compassionately.
•Extra “personal touch”: examples include staff fussing over pets during stays/visits, and sending a condolence card after a pet’s death.
•Owner education and community events: a first-aid event is praised for being well-organised and practical (hands-on elements, visual info, take-home bandaging materials and booklet).
•Environment and accessibility for some owners/pets: one review mentions a dedicated cat waiting area, and describes the practice as neurodivergent friendly.
•Conflicting views on cost and responsibility: multiple reviewers say they weren’t pushed into unnecessary treatment/products and found prices reasonable, while one reviewer alleges the practice only cared about money and made mistakes without taking responsibility.

Reviews for Albavet Dunfermline

Note: Showing the 5 most recent Google reviews out of 172 we track in total. Recent reviews may not be representative of overall sentiment.

zombie killer3228

in the last week

Had my little rabbit in for the other day for a bit of an emergency. And I cant thank them enough. The vet i had was amazing 👏 new exactly what she was talking about and so so nice. We we lad is now so so so happy and doing so well. Honestly 100% recommend 👌

Janice Symington

a month ago

Had a really good night at the Alba Vet first aid event. It was very informative with lots of visual information and hands on involvement. The hall was well laid out and well organised with free tea and coffee plus there was home baking on offer for a donation to an animal charity. I was very impressed to see that they had all the baked goods labelled for allergens and I was able to buy gluten free cake and cookies. We were also given a goody bag containing bandaging materials, dog treats and an information booklet covering all of the information available within the venue. All in all it was a very worthwhile event and I would strongly recommend any pet owner to go along to the next one

Susan Mullen

Albavet care. I realise vets are a business, but Albavet actually care. You don't get the impression it's about money. They hold information nights, behavioural clinics, etc. to help us humans help our animals. I cannot fault them, and it helps that my cat enjoys her check up visits!

Emma Mckellar

All of the staff at Albavet, and in particular Nicki and Katy, go above and beyond for their patients. We have never felt so supported, from the moment we met them to the more challenging conversations we had to have, every moment they had our beautiful boy’s best interests at heart and spoke to us with compassion and care. We were never made to feel like a burden and the care was outstanding every time. We cannot fault them and we’re so grateful to them.

Michelle Mackenzie

2 months ago

Very terrible people! Do not care about the animals at all!! Only care about money! Made mistakes and unwilling to take any responsibility for these!!!!

Rob Barr

Been using Albavet since I moved to Dunfermline 3 years ago and can't fault them, great friendly service for all our cats at reasonable prices. Whether it's all the staff gushing over how cute your ginger kitten is (and how much they've enjoyed getting cuddles off him whilst he's been in!) or just sending a card when one of our cats has died (even once when we didn't get the chance to take them to the vet and just had to tell them over the phone after the fact) Albavet always seem to add that extra personal touch that is so appreciated. Thanks so much.

Anna Kincaid

Great clinic, passionate and knowledgeable people. Highly recommend. •dedicated waiting area for cats 🐈‍⬛ •won’t push you to spend money for unnecessary treatment & products 💰 •neurodivergent friendly ♾️

Natalie Nedialkov

Phoned yesterday about an hour before closing because my cat was suddenly really unwell. There was only 1 vet at that time dealing with 2 emergency appointments already but they agreed to take us regardless of the fact they closed soon. The vet Katy was very helpful and thorough and gave our cat what he needed. She also gave us some important advice and her knowledge helped us feel less anxious. She (and another lady whose name I unfortunately can’t remember) ended up staying an extra hour past closing time to make sure our cat got the help he needed and to ensure we left with all of our questions answered. Thanks for your help and care, Katy!

Sarah Mellor

4 months ago

Fantastic vets, would highly recommend. Sarah Jane excellent receptionist and Emma Jane, really, nice, friendly people who go above and beyond to help their customers and animals. Nikki the behavioural vets is nice lady too. Rollo loves this vets and is always made at ease, thank you so for all your help. Kind regards, Sarah Jayne Mellor.

Bonnie Rose

Very friendly staff that make you feel welcome from when you enter and throughout the entire service. Our dogs love coming because they know they will get lots of cuddles and treats. It really feels like your friendly neighbourhood vet. Highly recommend! Bruce and Oreo give it four paws! 🐾🐾🐾🐾 Which is like five stars ⭐⭐⭐⭐⭐