Companion Care (Dunfermline) Ltd T/A Vets4Pets

Companion Care (Dunfermline) Ltd T/A Vets4Pets

Vets in Dunfermline, Fife

4.7 rating

Companion Care (Dunfermline) Ltd T/A Vets4Pets – Vets in Dunfermline

🏠 Independent Local Business

AI Overview

Generated from publicly available data sources; may not fully represent the broader set of reviews.

Companion Care (Dunfermline) Ltd T/A Vets4Pets, located in Dunfermline, is a veterinary clinic that also serves as a Veterinary Nurse Training facility. The clinic has a strong reputation, as evidenced by its impressive rating of 4.7 stars based on 268 Google reviews, indicating a generally high level of customer satisfaction.

The feedback from clients is mixed, with a significant number of positive testimonials highlighting the professionalism and care provided by the staff. For instance, Raymond Walker praises the clinic for its professional treatment of both pets and owners, as well as the clarity in explaining treatment costs. Declan Murray echoes this sentiment, commending the staff for their attentiveness and thorough aftercare advice, particularly during his cat's spaying procedure. Jo Shearer also notes the staff’s reassuring and knowledgeable approach, which made her feel at ease during her dog's treatment.

Conversely, a couple of reviews raise concerns about the clinic's pricing practices. Jade criticizes the clinic for being overly focused on money rather than pet care, suggesting that clients seek alternative veterinary services for better care and cost savings. Syed Ahmed shares a similar view, expressing dissatisfaction with the perceived upselling of unnecessary services and higher costs compared to other vets.

While there is some criticism regarding pricing, the overall positive feedback and the high volume of reviews suggest that many clients are satisfied with the care provided. The presence of a Veterinary Nurse Training facility may also indicate a commitment to maintaining high standards of veterinary care.

Special Services

VN Training

Veterinary nurse training provided

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Reviews for Companion Care (Dunfermline) Ltd T/A Vets4Pets

Note: Showing the 5 most recent Google reviews out of 268 we track in total. Recent reviews may not be representative of overall sentiment.

Jade

4 months ago

Please listen to other reviews because its 100% correct this vets is not about your animal it’s money they have no interest it’s just money money money with them and if you tell them you don’t have the money they don’t want to hear anymore about your pet it’s shocking! Very rude a don’t see why reply asking you to contact them regarding your review when they are on the phone they are rude and don’t care anyway worst vets going. Update go to 3 Bridges Vets they are amazing and you will save a lot of money and your Pet will get 5 star care! You will see what a mean the minute you walk in the door!

RAYMOND WALKER

8 months ago

Owners and pets are treated professionally, right from the reception area to all veterinary staff. Treatments required are costed and explained in detail. After care service is of the highest quality. Only wish a visit to my GP was as pleasant, although our cats may beg to differ as they are the ones receiving treatment. 11th February 2024 Once again a 5 star service. The kindness shown to pets and owners is outstanding. I have nothing but High Praise for Forbes and his team.

Syed Ahmed

9 months ago

At last pulled the trigger and changed vets after 5 years and moved away from this money grabbers. The only thing they seems to care about is money rather than caring for any pets . Always try to upsale services that pets don't need . This is pure business for them Whatever reason you take your dog in they just wanna give antibiotics, x-rays and MRI and make bill few grand . Also cost 50-70% more than other vets . Whenever u try to book any servcie or call regardless a long time ahead they wouldn't do nothing unless payment upfront. They must be trained to upscale and make as much money as possible off people as most don't have much knowledge on how to proceed when pet ill.

Declan Murray

a year ago

Have you to say all the nurses and vets we have seen are absolutely amazing and take the time to check your pet over and speak to you about advice and take. We haven't spoke to forbes yet but if the other staff are anything to go by he will be amazing too. We had out cat in for a spay and the staff were amazing keeping us up to date on how she was doing to the after care advice and nutritional advice after it too. Amazing staff

Jo Shearer

3 years ago

All the staff at Vets4pets have been amazing over the last couple of days, from reception to nursing staff and both vets. I felt so reassured that my dog was in good hands as staff were so clear about the procedure, follow up and patient at answering all my questions. They were brilliant with my dog, so gentle and caring and they made me feel so relaxed during a stressful time. They all appeared to have great knowledge of veterinary care and every member of staff was aware of my dogs situation and were so caring while we were in the practice. The vet was able to see us immediately when I had concerns following my dogs procedure and additionally, the out of hours vets service were fantastic at answering questions and being available for support. The vet was also able to give helpful advice around claiming on my pet insurance.