Companion Care (Dunfermline) Ltd T/A Vets4Pets

Companion Care (Dunfermline) Ltd trades as Vets4Pets in Dunfermline, Fife. The practice is set up for routine care, diagnostics and surgery on site, with facilities including an in-house lab, ultrasound, digital and dental X-ray, an operating theatre, separate cat and dog wards, an isolation unit and a hospital ward. When the practice is closed, clients are directed to an out-of-hours support line/provider for advice and emergency arrangements.

Services

• •General veterinary care: consultations, medication and prescriptions, with reviews also mentioning prescription and appointment reminders.
• •Nurse-led support: nurse clinics, a weight clinic and nutritional advice; one review specifically mentions aftercare and nutritional guidance following a cat spay.
• •Diagnostics and imaging: in-house laboratory testing, blood pressure monitoring, digital X-ray, dental X-ray and ultrasound.
• •Surgery and inpatient care: anaesthesia, an operating theatre, hospitalisation facilities, separate cat and dog wards, and an isolation unit. Recent reviews mention spay care, follow-up advice and updates while pets were in the practice.
• •Other support: dentistry, health plans, and help with insurance claims was mentioned by one reviewer.
• •Species listed: dogs, cats and rabbits.
• •Out-of-hours: when closed, clients are asked to call a support line to speak to a qualified veterinary team and be directed to out-of-hours care if needed.

Pricing

Available published prices indicate the clinic sits around average relative to similar practices. Review feedback on cost is mixed: some clients praise clear treatment estimates and detailed explanations before work goes ahead, while others describe the practice as expensive, raise concerns about upselling, and say upfront payment was requested.

People

• •Forbes is named positively in reviews, with one client praising “Forbes and his team” for kindness, cost explanations and aftercare.
• •Reception staff, nurses and vets are regularly mentioned for taking time to explain procedures, answer questions, give follow-up advice and support owners through stressful situations.

Reviews

Google rating: 4.7/5 from 268 reviews. Recent written feedback is mixed, with many positive comments alongside a smaller number of strongly negative complaints about cost and communication.

• •Several reviewers praise the practice for being professional, clear and thorough, especially when explaining treatment options, costs and aftercare.
• •Owners mention helpful follow-up support, including updates during a cat’s spay, nutritional advice afterwards, insurance-related guidance, and prescription or appointment reminders.
• •There are warm comments about the team’s kindness and empathy, including one review focused on compassionate end-of-life care.
• •A minority of reviewers report the opposite experience, describing the practice as money-focused, alleging upselling, saying prices felt high compared with other vets, and complaining about upfront payment or a rude manner.