Inglis Veterinary Hospital

Inglis Veterinary Hospital is a veterinary hospital that states it has been caring for pets for over 50 years and that emergencies are attended to 24 hours a day. Recent reviews describe both routine and urgent care: emergency assessment and follow-ups for suspected pyometra, and treatment of anal gland problems with a planned return visit to complete the second gland. Several owners also mention support around end-of-life care, including a condolence card with a paw print.

Reviews are mostly positive about communication and support, but one review describes an opposite experience on the phone during a financial hardship and says the practice would not offer any payment plan.

Services

• •24-hour emergency care (website states: “Emergencies are attended to 24 hours a day.”)
• •Emergency assessment and surgery for suspected pyometra (review describes an emergency appointment and recovery with follow-ups)
• •Anal gland treatment (one owner describes evacuation and a return visit to complete the second anal gland)
• •Care for small mammals/exotics (rats), including treatment for respiratory infections, tumours, and major surgeries (as described by an owner)
• •Home visits (mentioned as offered; used for a nervous cat stressed by travel)
• •End-of-life care (owner describes their dog being calm when he passed, and receiving a condolence card afterward)
• •Veterinary Nurse Training facility (listed in the clinic data)

People

• •Daniel (vet; role not explicitly stated) and Kerri are singled out for kindness and support during an emergency appointment for a very unwell dog with suspected pyometra, plus follow-up visits afterward.
• •Lorna (front desk/reception) is praised as “a credit to the company,” with the review emphasising the team’s compassion and professionalism.

Reviews

Google rating: 4.7 stars from 608 reviews. “”

• •Multiple owners describe supportive explanations and clear next steps, including advice to return quickly if a condition didn’t improve and scheduling a recheck to complete treatment.
• •Emergency care is mentioned in the context of suspected pyometra, followed by follow-up visits and a reported good recovery.
• •Some owners value practical access options, specifically home visits for pets that become highly stressed by travel.
• •One owner reports complex care for rats, including surgeries, alongside treatment for infections and tumours.
• •End-of-life support is noted, including a dog being calm when put to sleep and a condolence card with a paw print afterward.
• •A minority view conflicts with the above: one reviewer describes the practice as cold on the phone and says they were told there would be no payment plan under any circumstances.