Vetrica Ltd – Vets in Dunfermline
Clinic Overview
- Recent reviews often describe the team as professional, caring, considerate, friendly and helpful, with several short 4- and 5-star reviews reinforcing that overall picture. - The strongest detailed praise is for cat care and end-of-life support, including clear explanations, a gentle approach, and thoughtful touches such as a paw print and fur keepsake after a euthanasia appointment. - Cleanliness is specifically praised, and there are some positive comments on value, though views on pricing are not fully consistent.
Services
- •Preventative veterinary care for everyday health needs, in line with the practice’s stated focus.
- •Treatment for dogs, cats and rabbits, which are the species specifically listed in the clinic information.
- •Routine appointments and vaccinations: reviews mention general consultations, vaccination visits, and helpful, professional care.
- •Cat care: several reviewers highlight clear explanations, warm handling, and strong support from the vet and nurse team during treatment.
- •End-of-life and euthanasia support: one detailed review describes a calm, unhurried appointment where the vet explained each step, gave the family time before and after, and provided a paw print and a small fur keepsake.
- •Small pet consultation noted in reviews: one owner describes a rat being seen for suspected urinary issues, although small exotics are not part of the practice’s stated species list.
- •Veterinary nurse training facility, according to the clinic information.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: one customer describes the prices as decent, while one recent reviewer felt an x-ray charge was high.
People
- •Bob Hesketh: identified by reviewers as the owner. Feedback about him is mixed, with positive comments about the practice overall but detailed complaints from a small number of reviewers who describe his manner as cold, dismissive, or patronising.
- •Unnamed female vet: warmly praised in a review about a cat euthanasia appointment for explaining the process clearly, not rushing the family, and providing thoughtful memorial keepsakes.
- •Vet and nurse team: positively mentioned for cat care, with reviewers describing them as warm, helpful, empathetic, and professional.
Reviews
Vetrica Ltd has a 4.5/5 Google rating from 225 reviews.
- •Recent reviews often describe the team as professional, caring, considerate, friendly and helpful, with several short 4- and 5-star reviews reinforcing that overall picture.
- •The strongest detailed praise is for cat care and end-of-life support, including clear explanations, a gentle approach, and thoughtful touches such as a paw print and fur keepsake after a euthanasia appointment.
- •Cleanliness is specifically praised, and there are some positive comments on value, though views on pricing are not fully consistent.
- •Negative feedback is less common but notable, with a few reviewers describing poor communication, missed call-backs, or a patronising manner, particularly in complaints linked to Bob Hesketh.
Special Services
Location
4, Queens Buildings, Queensferry Rd, Rosyth, Dunfermline KY11 2RA, UK
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