Vet 999

This is a privately owned, purpose-built veterinary hospital, opened in 1995, with on-site 24/7 emergency and out-of-hours care. It offers both routine preventative care and more advanced referral-style work, supported by imaging including CT, MRI, digital radiography, and advanced ultrasound. Recent reviews highlight experiences in orthopaedic surgery, neurology, and dental treatment, with particular praise for clear explanations and supportive staff.

Services

• •Routine and preventative care: vaccinations and annual boosters, neutering, parasite control, and repeat prescriptions.
• •Client services: home deliveries, patient transport, pet insurance support, and a pet travel scheme.
• •Advanced and referral services: orthopaedics, pain management, neurology, physiotherapy and hydrotherapy, cardiology, ophthalmology, and oncology.
• •Diagnostics and facilities: CT, MRI, digital radiography, and advanced ultrasound; one recent reviewer also mentioned a separate waiting room for cat patients.
• •Emergency care: on-site emergency and out-of-hours cover 24 hours a day, 365 days a year.
• •Recent treatment examples from reviews: cruciate ligament surgery on both hind legs, neurology work-up for unexplained seizures including MRI and testing, and dental surgery for tooth extraction.

Pricing

Available published prices indicate the clinic sits above average relative to similar practices. Recent reviews are very positive about the standard of care, but there are also comments that the clinic can feel expensive, particularly for medication such as Metacam.

People

• •Keira (surgeon): praised for cruciate ligament surgery, with owners highlighting her knowledge, professionalism, and clear explanations.
• •Maria (clinician): mentioned positively in a neurology case for being thorough and explaining options, including pros and cons.
• •Wider team: recent reviews also praise the reception and support staff, and one owner gave a special mention to an anaesthesiologist for helping keep them calm before a procedure.

Reviews

Google rating: 4.7/5 from 484 reviews. Recent feedback is largely positive, with most written reviews describing strong clinical care and good communication, alongside some criticism of pricing.

• •Owners describe staff as caring, respectful, and reassuring during stressful situations.
• •Communication is a recurring strength, with reviewers saying procedures, options, appointments, MRI findings, and insurance processes were explained clearly.
• •Recent case examples include successful cruciate ligament surgery, a neurology referral leading to diagnosis and long-term management advice, and dental surgery with good perioperative support.
• •Pricing is the main negative theme in the recent reviews, with specific complaints about medication costs, especially Metacam.