Vet 999 – Vets in Stirling
Clinic Overview
- Owners often describe the team as caring, respectful, and reassuring during stressful visits and procedures. - Communication stands out as a consistent strength, with reviewers praising clear explanations of findings, treatment options, appointments, insurance, and aftercare. - Recent experiences include fast access to neurology, on-site MRI and testing with prompt results, successful cruciate surgery, and well-supported dental treatment.
Services
- •Routine and preventative care: vaccinations and annual boosters, neutering, parasite control, and repeat prescriptions.
- •Client services: home deliveries, patient transport, pet insurance support, and a pet travel scheme.
- •Advanced and referral services: orthopaedics, pain management, neurology, physiotherapy and hydrotherapy, cardiology, ophthalmology, and oncology.
- •Diagnostics and facilities: CT, MRI, digital radiography, and advanced ultrasound, with recent reviews describing MRI and other testing being carried out on site with results available the same day. Reviews also mention a separate waiting room for cats.
- •Emergency care: on-site emergency and out-of-hours cover 24 hours a day, 365 days a year.
- •Recent treatment examples: cruciate ligament surgery on both hind legs, a neurology work-up for unexplained seizures leading to a diagnosis and long-term management advice, and dental surgery including tooth extraction.
Pricing
Available published prices indicate the clinic sits above average relative to similar practices. Review feedback on cost is mixed: one recent reviewer felt it was better priced than most vets, but the more common theme is that treatment and medication can feel expensive, with Metacam mentioned specifically.
People
- •Keira: praised for cruciate ligament surgery, with owners highlighting her knowledge, professionalism, and clear explanations.
- •Maria: mentioned positively in a neurology case for being thorough and for clearly explaining options, including pros and cons.
- •Wider team: reception and support staff are regularly described as friendly, welcoming, and good at keeping stress to a minimum. One reviewer also gave special thanks to an anaesthesiologist for calmly talking them through a procedure.
Reviews
Google rating: 4.7/5 from 497 reviews. Recent feedback is mostly very positive, with a few complaints around pricing and appointment handling.
- •Owners often describe the team as caring, respectful, and reassuring during stressful visits and procedures.
- •Communication stands out as a consistent strength, with reviewers praising clear explanations of findings, treatment options, appointments, insurance, and aftercare.
- •Recent experiences include fast access to neurology, on-site MRI and testing with prompt results, successful cruciate surgery, and well-supported dental treatment.
- •Negative comments focus mainly on cost, especially medication pricing, and there is one complaint about an appointment being cancelled after a late arrival.
