Veterinary Specialist Services

- Recent feedback is mostly very positive about the standard of care, with owners describing the team as friendly, welcoming, calm and reassuring. - Neurology and referral work stand out strongly, including quick appointments, on-site MRI and testing, and clear explanations of findings and next steps. - Surgical care is also praised, with positive examples including cruciate ligament operations and dental extractions, alongside respectful handling of anxious owners and pets.

Services

•Routine and preventative care: vaccinations, parasite control, neutering and health plans.
•Owner support services: repeat prescriptions, home deliveries, patient transport, pet insurance support and a pet travel scheme.
•Referral and specialist services: orthopaedics, neurology, cardiology, ophthalmology, oncology, pain management, physiotherapy and hydrotherapy.
•Imaging and diagnostics: CT, MRI, digital radiography and advanced ultrasound. Recent reviews highlight neurology work-ups with MRI and other tests carried out on site, with results discussed promptly.
•Surgery and treatment examples: owners mention successful cruciate ligament surgery, dental extraction surgery, and longer-term management planning after seizure investigations.
•Emergency care: on-site emergency and out-of-hours cover 24 hours a day, all year.
•Species treated: dogs and cats. One owner also noted a separate waiting room for cat patients.

Pricing

Available published prices indicate the clinic sits above average relative to similar practices. Review feedback on cost is mixed: one recent owner felt it was better priced than most vets, but several others said medication charges felt high, with Metacam mentioned more than once.

People

•Keira (surgeon): praised for cruciate ligament surgery, clear explanations and a professional approach.
•Maria (clinician): highlighted for a thorough neurology consultation and MRI follow-up, with careful discussion of options and longer-term management.
•Recent feedback also praises an unnamed anaesthesiologist for helping owners stay calm before procedures, along with the reception and support team for being accommodating and clear about appointments and insurance.

Reviews

Google rating: 4.7/5 from 497 reviews.

•Recent feedback is mostly very positive about the standard of care, with owners describing the team as friendly, welcoming, calm and reassuring.
•Neurology and referral work stand out strongly, including quick appointments, on-site MRI and testing, and clear explanations of findings and next steps.
•Surgical care is also praised, with positive examples including cruciate ligament operations and dental extractions, alongside respectful handling of anxious owners and pets.
•The main criticisms are around pricing, especially medication costs, and there is also an isolated complaint about an appointment being cancelled after a late arrival.

Reviews for Veterinary Specialist Services

Note: Showing the 10 most recent Google reviews out of 497 we track in total. Recent reviews may not be representative of overall sentiment.

Miguel Andrade

1 month ago

Lorna Fawcett

Helped so much with my daughters dog. Much better priced than most vets

Josh C

Christine Lewis

2 months ago

Exceptional Vet hospital The staff are so Friendly and welcoming. The vets are truly world renowned for their work. We had to go for neurology. Very quick to get an appointment. Saw the vet Monday for a review and check up. Returned for MRI and several other test the next day. All testing done on site and results within a few hours. Vet was so brilliant with how he explained the finding and final steps. Staff took care of the wee man till he came home. Absolutely wonderful care towards the animals. Thank you truly to everyone for their care and work they doing.

Alex Maclean

3 months ago

Came from crieff, usually go to dunblane, was 8 minutes late for an appointment ..........even the doctor gives you 10! And they cancelled my appointment. Given the amount of times I've waited over 20 minutes, and not minded, I am disgusted at their lack of professionalism. I'm off to find a nicer vet who cares about the animals they treat. .

Dorota Jedrzejewska

8 months ago

The whole team is great, gives you massive comfort, just feel like these people are in the right place, you can feel they really love and care about animals. My wee boy had surgery to extract his teeth, everything was explained to me, all questions answered and we were treated with respect, even the situation was stressful for both of us. 4 stars because it is quite pricey as people said earlier. Metacam 10 ml - £28.32. It's their policy tho, I have nothing bad to say about staff, care and everything around, with a special shout out to anaesthesiologist, she managed to keep me and my dog (me especially) calm explaining the whole procedure and what's going to happen :) I really like that the receipts being send to your email Nice to see special waiting room for cat patients :)

József Gyulai

marta piotrowska

Nick Smith

So far the care has been fine. But just got charged £107 for 100ml of Metacam. Something you can buy online (with a prescription from a vet) for £16.95. That is really taking the mickey.

Anna Riley

9 months ago

My cat was referred to Neurology here following a series of unexplained seizures. We met Maria the clinician for consultation and then also review of MRI / testing, etc. She was so thorough and made sure we were aware of all our options with their pros and cons. Thankfully my cat was diagnosed with idiopathic epilepsy and was sent away with long term management recommendations, so hopefully shouldn’t need to return too soon, however I would have no issues using this hospital again in a heartbeat. It was also be a miss to not mention how lovely and accommodating the reception / support staff were at the hospital. They managed to keep stress to a minimum, and again explained everything really well re appts and insurance payments. Thank you all!