Featured Clinic Overview
- •Recent feedback is mostly very positive, with repeated praise for kind, compassionate staff and friendly service from reception through to the clinical team. - Several cat owners say their pets were handled especially well, with nervous cats returning home calm and less stressed than expected, including after a procedure. - Routine visits come across as smooth and easy, with first vaccination appointments described as quick to arrange and straightforward on the day.
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- •Owners often describe the team as friendly, welcoming, and caring, with reception staff frequently mentioned for being helpful on the phone and in person. - Reviews repeatedly mention knowledgeable vets and nurses who answer questions clearly and give useful advice. - Appointments are commonly described as thorough, with vets taking time to gather enough background information to diagnose and treat pets properly.
Morven Veterinary Practice Ltd is an independent practice in Alford, Aberdeenshire, caring for pets, farm animals, and horses. The practice offers its own out-of-hours emergency service, and its website also describes it as a registered nurse training practice. Reviews consistently highlight clear, straightforward advice, caring handling, and confidence in urgent or complex cases.
Town & Country Veterinary Group says it is an independent, family-run practice established in 1987, with a large small-animal setup. It offers routine care alongside urgent assessment, and owners mention centralised patient records across branches in relation to emergency care. Recent feedback continues to highlight prompt short-notice appointments, caring handling, and helpful support in difficult situations.
Town & Country Veterinary Group presents itself as an independent, family-run practice established in 1987. It treats dogs, cats, and small furries, with the available information pointing to general small-animal care alongside urgent cases and emergency arrangements. Recent feedback continues to show a mix of positive clinical experiences and some concerns around communication and pricing.
- •Recent reviews frequently praise the warm welcome at reception and a consistently friendly manner from staff across the practice. - Owners often mention clear communication from vets, particularly around possible diagnoses, treatment choices, and next steps. - There are repeated positive comments about speed and efficiency, including urgent appointments being arranged quickly when pets need prompt attention.
- •Positive reviewers describe thorough consultations, clear explanations and a relaxed, welcoming atmosphere from reception through to the vet. - Several reviews highlight supportive handling in stressful situations, including surgery cases and end-of-life appointments. - Front-of-house staff are repeatedly praised for being helpful and kind, with one reviewer specifically appreciating help arranging last-minute appointments.
- •Several recent reviews describe the team as warm, helpful and reassuring, with owners feeling their pets were looked after with care. - Urgent cases are a clear theme, including one detailed review of an older cat with breathing problems who was seen promptly, had bloods and X-rays, and returned home on medication after treatment. - Owners also mention good communication, including clear explanations of what was being done and quick follow-up after tests.
- •Clear communication throughout treatment, including explanations of different scenarios, follow-up calls, regular progress updates, and reassuring emails with photos during overnight stays. - Experienced handling of complex surgical referrals, with recent examples including a ruptured neck disc, tendon injury, cruciate repair, ankle fracture, dermoid sinus removal, and a foreign body removal after earlier failed attempts elsewhere. - Kind, reassuring staff across the clinic, from reception and nursing staff through to vets and surgeons, with Kasia mentioned especially often for her calm and supportive manner.
Ashgrove Veterinary Centre Ltd presents itself as independently owned and run as a multi-clinic practice in Aberdeen, with a larger clinical team including 12 vets, 14 registered veterinary nurses, and 2 veterinary care assistants. The practice highlights in-house interests in pain management including acupuncture, dermatology, emergency medicine nursing, and nutrition nursing. Recent feedback remains broadly positive for compassionate care, exotics experience, and helpful staff, alongside some concerns about communication, follow-up, and rising costs.