Specialist Vets in Ayr

- Recent feedback is strongly positive overall, with many owners describing the team as friendly, caring and reassuring over long periods of use. - Communication is a recurring theme: owners say they are kept informed during treatment, have questions answered clearly, and feel supported rather than rushed. - Several reviews highlight compassionate handling during sensitive moments, including serious illness and euthanasia.

- Recent reviews describe fast access to care, including a same-morning Saturday appointment and an emergency operation completed within a few hours of arrival. - Owners repeatedly mention kind, reassuring communication, especially during stressful situations, with staff keeping them informed and supported. - Several reviews highlight calm handling of nervous pets, particularly cats, with owners saying animals come home relaxed and cope well with examinations.

- Many recent reviewers describe the team as friendly, helpful, kind and compassionate, with especially strong feedback from cat owners. - There is evidence of long-term loyalty, including one client saying they have used the practice for nearly 30 years and crediting Dr Crawford and his staff with their cats’ health and wellbeing. - One reviewer was particularly grateful after the practice treated their dog the same day following an attack, despite the dog not being registered.

Ivybank Vets is an RCVS-accredited practice and a Veterinary Nurse Training Practice, and it is part of IVC Evidensia. The practice appears set up for routine primary-care work, including consultations and vaccinations, alongside end-of-life support that is frequently praised for clear explanations and compassionate handling. Overall feedback is positive for friendly staff and helpful appointments, although some reviews report frustration around waits during emergencies and difficulty getting prices upfront.

- Recent feedback often comes from owners who sought a second opinion and felt they received much quicker clarity, including one kitten case where the issue was identified within minutes and another where tests, diagnosis of urinary stones, and surgery all happened within a day. - Surgery experiences are described positively, with owners mentioning step-by-step explanations, efforts to keep cats calm, and decisions that avoided more invasive treatment when it was not needed. - Several reviews highlight out-of-hours support, including phone advice, reviewing a photo of a wound, a Sunday morning check, and follow-up treatment the next day.