Dog & Cat Vets in Dalkeith

Heritage Vets Ltd, located in Dalkeith, is a highly regarded veterinary clinic known for its exceptional pet care services. The clinic has garnered an impressive 4.9-star rating based on 67 reviews on Google Maps, reflecting a high level of customer satisfaction. The overwhelmingly positive feedback highlights the clinic's commitment to providing compassionate and comprehensive care for pets. Clients frequently praise the friendly and dedicated staff, including veterinarians like Tom, as well as nurses and receptionists, who are noted for their genuine love for animals and their helpful approach. The clinic's engagement with the local community and participation in events are also appreciated by customers, fostering a sense of trust and connection. The reviewers mention the clinic's accommodating opening hours and ample parking, which enhance the convenience for pet owners. The facility itself is described as clean and welcoming, with thoughtful touches such as water for dogs, making visits pleasant for both pets and their owners. Heritage Vets is recognized for its swift and efficient communication, particularly through its responsive email service. The practice has been commended for its heartfelt gestures, such as sending sympathy cards to clients who have lost pets, which underscores their compassionate and caring ethos. The clinic offers emergency veterinary services, ensuring pets receive prompt attention during critical situations. While there is no pricing information provided, the positive reviews and the high rating from a substantial number of reviews suggest that clients find value in the services offered by Heritage Vets Ltd.

Braid Vets Dalkeith, located in Dalkeith, Midlothian, Scotland, is highly regarded by its clients, boasting an impressive 4.7-star rating from 106 reviews on Google Maps. This sizable number of reviews underscores a reliable data set, with the majority of feedback being overwhelmingly positive, highlighting the clinic's excellent service and compassionate care. Several reviewers have praised the clinic's staff for their helpfulness, patience, and kindness toward pets, even those who are less than thrilled about vet visits. Erika Martin and Rachel M both commend the staff's ability to handle their moody pets with gentleness and professionalism. Rachel also mentions a pet health plan costing £19.50 per month, which provides significant savings on health checks, vaccinations, and flea/worm treatments. While the feedback is generally glowing, one review from MyLinh Huynh offers a contrasting perspective, noting a misidentification of her pet's gender during a health check and expressing dissatisfaction with the unexpected fee. This highlights a rare instance of error in the clinic's otherwise sterling reputation. Furthermore, Sandra M and Gail Gillan emphasize the positive experiences they and their pets have had with Braid Vets Dalkeith. Sandra appreciated the thoroughness of the vet during her dog's first visit, while Gail noted that her dog, Bruce, enjoys visiting the clinic, symbolizing the strong rapport between the staff and their animal patients. Overall, Braid Vets Dalkeith is well-regarded for its professional and compassionate care, with transparent pricing options like the pet health plan adding to its appeal.

Market Cross Veterinary Clinic in Dalkeith is a longstanding establishment offering a range of veterinary services, including being a Veterinary Nurse Training facility and providing emergency veterinary services. The clinic has a Google rating of 4.4 stars based on 80 reviews, indicating a generally positive perception, although there are mixed opinions in the written reviews. Several reviewers highlight their satisfaction with the clinic's staff and treatment. Victoria Hutchison praises the compassionate care given to her pet Misty during her final moments, while Charlie Napier commends the clinic for the gentle handling of his pets and the convenience offered by their pet care plans. Similarly, G Wilson sings praises for the clinic's effective treatment of his dog's ear condition, which previous vets struggled to address, and notes the friendly and welcoming atmosphere. However, there are notable criticisms. Sam Butler and Karen Wilson express their dissatisfaction, particularly concerning changes in management and service quality. Sam Butler describes a distressing experience with an unfriendly and seemingly incompetent vet, while Karen Wilson remarks that the clinic's focus seems to have shifted towards paperwork and financials over animal welfare since a change in ownership. The reviews suggest that while many clients have positive experiences at Market Cross Veterinary Clinic, especially appreciating the caring staff and effective treatments, others have experienced a decline in service quality and professionalism, particularly following changes in staff and management. Potential clients might consider these mixed reviews when making decisions about their pet care needs.