Featured Clinic Overview
## Summary MBM Veterinary Group is a long-established practice (website states providing care since 1913) that treats small animals, horses, and farm animals, and works with Thistle Referral Services (named on the website). The clinic is also listed as a veterinary nurse training facility and offers emergency veterinary services (as provided in the clinic’s structured data). In the latest reviews available to us, owners most often describe calm handling during routine visits (including puppy checks and injections) and supportive end-of-life care that wasn’t rushed (including being walked through the process and receiving memorabilia). Pricing is mentioned as “a little bit pricey” by one reviewer, while another says the team has advised ways to reduce treatment costs—so experiences on cost/value vary. ## Services - General veterinary care mentioned in reviews, including: - Puppy first check (“first Puppy Check”) - Injections during check-ups - End-of-life care for cats, including time to say goodbye and support through the process (review details also mention memorabilia being provided) - Emergency veterinary services (listed in structured clinic data; no further detail provided) - Veterinary nurse training facility (listed in structured clinic data) - Species treated (from the website summary): small animals, equine, and farm animals - Referral relationship (from the website): works with Thistle Referral Services ## People - Jim and Gabby: thanked by name for a calm, warm manner during a puppy’s first check; the owner specifically notes their approach helped the puppy settle with “no drama” and “no fuss.” - Reception staff: described as “very welcoming” in one review. - Vets (unnamed): one owner of a reactive, large dog describes the vet giving the dog time to explore the room and staying relaxed during the exam and injections, which made the visit more manageable. ## Reviews Google rating: 4.6 stars from 481 reviews. Themes below are drawn from the latest written reviews available to us. - Calm, low-stress handling during appointments: puppy check described as settled and drama-free; another owner says their reactive dog was given time to acclimatise before examination and injections. - End-of-life support: one reviewer describes being gently guided through euthanasia for a cat, not being rushed, and receiving memorabilia. - Cost/value is mixed: one review calls the practice “a little bit pricey,” while another says they were advised on ways to save money on treatment. - A serious negative account alleges poor communication about being removed/refused an appointment during an illness and upsetting aftercare handling for a deceased large dog; this conflicts with other reviews describing compassionate, respectful end-of-life care.
Showing 1-10 of 20 clinics
Vets4Pets Ayr is described on its website as a locally-owned Vets4Pets practice, with Royal College of Veterinary Surgeons (RCVS) accreditation plus International Society of Feline Medicine (ISFM) and Rabbit Welfare Association and Fund accreditations. The clinic appears set up for a broad mix of routine and surgical work, with facilities and services listed for keyhole (laparoscopic) surgery, in-house diagnostics, and separate cat/dog areas. From the latest reviews available to us, owners repeatedly mention: - being kept informed “every step” during treatment and feeling un-rushed during consults - follow-up contact after an appointment (a vet phoning the next day to check how a dog was doing) - support around difficult visits, including a pet being put to sleep, where staff were described as kind and respectful - specific procedures discussed positively, including a laparoscopic spay with a reported rapid recovery
Vets4Pets Ayr is described on its website as a locally-owned Vets4Pets practice, with Royal College of Veterinary Surgeons (RCVS) accreditation plus International Society of Feline Medicine (ISFM) and Rabbit Welfare Association and Fund accreditations. The clinic appears set up for a broad mix of routine and surgical work, with facilities and services listed for keyhole (laparoscopic) surgery, in-house diagnostics, and separate cat/dog areas. From the latest reviews available to us, owners repeatedly mention: - being kept informed “every step” during treatment and feeling un-rushed during consults - follow-up contact after an appointment (a vet phoning the next day to check how a dog was doing) - support around difficult visits, including a pet being put to sleep, where staff were described as kind and respectful - specific procedures discussed positively, including a laparoscopic spay with a reported rapid recovery
Dalblair Vets Ltd is an independently owned practice that’s been caring for animals for over 100 years. Based on the clinic’s own information, it’s set up for both routine care and more complex work, with facilities including two operating theatres, an in-house laboratory, diagnostic ultrasound, and a dedicated dental facility. From the latest reviews, owners give concrete examples of: - Rapid emergency care (one dog was assessed and operated on within a few hours for a gut foreign body). - Routine procedures with aftercare (kitten spay specifically mentioned). - Calm handling for nervous-prone pets (cats described as staying calm during visits). - A community blood-donor event hosted every 8 weeks (pet blood bank sessions).
Dalblair Vets Ltd is an independently owned practice that’s been caring for animals for over 100 years. Based on the clinic’s own information, it’s set up for both routine care and more complex work, with facilities including two operating theatres, an in-house laboratory, diagnostic ultrasound, and a dedicated dental facility. From the latest reviews, owners give concrete examples of: - Rapid emergency care (one dog was assessed and operated on within a few hours for a gut foreign body). - Routine procedures with aftercare (kitten spay specifically mentioned). - Calm handling for nervous-prone pets (cats described as staying calm during visits). - A community blood-donor event hosted every 8 weeks (pet blood bank sessions).
Our Score (84/100)
Hollow Park Veterinary Surgery offers 15‑minute consultations (appointment-only) alongside in-house surgery, dental work, and diagnostics (including digital X‑ray, ultrasound and in-house blood testing). The practice also states it provides 24‑hour out-of-hours emergency cover for existing clients, aiming for continuity by having pets seen by their own vets with access to clinical history. Recent reviews contain both strong loyalty and a few sharp negatives. Owners describe long-term cat care and specific vets/staff by name (for example, Dr Crawford), and one reviewer describes the practice treating a dog the same day after an attack even though the dog wasn’t registered. In contrast, two reviews describe problems that sound like capacity/short-staffing, including not being able to do requested blood tests at the appointment and turning away someone attempting to register animals, with no waiting list offered.
Hollow Park Veterinary Surgery offers 15‑minute consultations (appointment-only) alongside in-house surgery, dental work, and diagnostics (including digital X‑ray, ultrasound and in-house blood testing). The practice also states it provides 24‑hour out-of-hours emergency cover for existing clients, aiming for continuity by having pets seen by their own vets with access to clinical history. Recent reviews contain both strong loyalty and a few sharp negatives. Owners describe long-term cat care and specific vets/staff by name (for example, Dr Crawford), and one reviewer describes the practice treating a dog the same day after an attack even though the dog wasn’t registered. In contrast, two reviews describe problems that sound like capacity/short-staffing, including not being able to do requested blood tests at the appointment and turning away someone attempting to register animals, with no waiting list offered.
County Vets
Maybole
Our Score (77/100)
County Vets describes itself as a modern practice offering both farm and small‑animal care, with surgical and hospitalisation facilities and a wide stated species range (from cattle and sheep to dogs, cats and exotics). Reviews most often point to quick access to appointments for urgent problems (including being seen within an hour for a limping dog, and squeezed in within a couple of hours for an injured leg). Owners also mention specific hands-on care such as sedation to sort a claw issue and bandaging, in-home euthanasia visits “very respectful and helpful,” and grooming help for a matted cat coat (treats, de-matting and brushing).
County Vets describes itself as a modern practice offering both farm and small‑animal care, with surgical and hospitalisation facilities and a wide stated species range (from cattle and sheep to dogs, cats and exotics). Reviews most often point to quick access to appointments for urgent problems (including being seen within an hour for a limping dog, and squeezed in within a couple of hours for an injured leg). Owners also mention specific hands-on care such as sedation to sort a claw issue and bandaging, in-home euthanasia visits “very respectful and helpful,” and grooming help for a matted cat coat (treats, de-matting and brushing).
Our Score (76/100)
Ivybank Veterinary Clinic is an RCVS accredited practice and a Vet Nurse Training Practice (both stated on its website). Reviews describe a clinic that handles routine ongoing care (regular check-ups and medication), dentistry (including dental surgery), and operations, with several owners mentioning text updates/follow-ups after procedures. Feedback is mixed: alongside detailed praise for post-op updates and aftercare, multiple recent reviews describe serious concerns about communication and customer service, including one account of a pet becoming critically unwell after bladder stone surgery and another describing difficulty getting clear pricing without booking a consultation.
Ivybank Veterinary Clinic is an RCVS accredited practice and a Vet Nurse Training Practice (both stated on its website). Reviews describe a clinic that handles routine ongoing care (regular check-ups and medication), dentistry (including dental surgery), and operations, with several owners mentioning text updates/follow-ups after procedures. Feedback is mixed: alongside detailed praise for post-op updates and aftercare, multiple recent reviews describe serious concerns about communication and customer service, including one account of a pet becoming critically unwell after bladder stone surgery and another describing difficulty getting clear pricing without booking a consultation.
Ivybank Vets
West Kilbride
Our Score (75/100)
Ivybank Vets is a small-animal practice that advertises emergency veterinary services (24/7 or extended hours). Based on the latest reviews available, owners mention both routine care (first-time visits, ongoing care over years) and surgical work with follow-up—including a ferret tail amputation with subsequent post-op checks. Feedback is mostly positive about staff interactions (reception, nurses, vets), but there is a clear price-related complaint in one reviewer’s posts, alleging pressure to accept “unnecessary treatments.”
Ivybank Vets is a small-animal practice that advertises emergency veterinary services (24/7 or extended hours). Based on the latest reviews available, owners mention both routine care (first-time visits, ongoing care over years) and surgical work with follow-up—including a ferret tail amputation with subsequent post-op checks. Feedback is mostly positive about staff interactions (reception, nurses, vets), but there is a clear price-related complaint in one reviewer’s posts, alleging pressure to accept “unnecessary treatments.”
Valley Veterinary Group
Kilmarnock
Our Score (70/100)
Valley Veterinary Group is part of the CVS corporate group (as described by reviewers) and operates as a small‑animal practice with in‑house diagnostic facilities (laboratory, X‑ray and ultrasound). The clinic appears set up for both routine care (vaccinations, parasite control, nurse clinics, six‑month health checks) and procedures (dentistry and surgery), with home visits available—one reviewer specifically describes an emergency home visit for end‑of‑life care carried out quickly by a vet and nurse. Owners’ experiences in the latest reviews are mixed: some describe long-term, supportive care with clear communication from specific vets, while several others report distressing euthanasia experiences, confusion around complex cases, and concerns about costs and policies (including how brucellosis testing/treatment is handled).
Valley Veterinary Group is part of the CVS corporate group (as described by reviewers) and operates as a small‑animal practice with in‑house diagnostic facilities (laboratory, X‑ray and ultrasound). The clinic appears set up for both routine care (vaccinations, parasite control, nurse clinics, six‑month health checks) and procedures (dentistry and surgery), with home visits available—one reviewer specifically describes an emergency home visit for end‑of‑life care carried out quickly by a vet and nurse. Owners’ experiences in the latest reviews are mixed: some describe long-term, supportive care with clear communication from specific vets, while several others report distressing euthanasia experiences, confusion around complex cases, and concerns about costs and policies (including how brucellosis testing/treatment is handled).
Our Score (64/100)
Alan Jeans Veterinary Services Ltd is set up as a multi-species practice, listing care for dogs, cats, small mammals, birds, poultry, equines, and exotic/wild animals, with disabled public access noted. Clinic data also indicates emergency veterinary services (24/7 or extended hours). In the latest reviews available to us, owners often describe calm handling and clear explanations (including being given treatment choices), while a minority report serious concerns—most notably being turned away in an emergency and an allegation of breed discrimination. Concrete examples mentioned include a dog neuter with a “neat” wound that healed quickly, nail trimming done at the same visit, and some clients describing the vet making pets feel at ease.
Alan Jeans Veterinary Services Ltd is set up as a multi-species practice, listing care for dogs, cats, small mammals, birds, poultry, equines, and exotic/wild animals, with disabled public access noted. Clinic data also indicates emergency veterinary services (24/7 or extended hours). In the latest reviews available to us, owners often describe calm handling and clear explanations (including being given treatment choices), while a minority report serious concerns—most notably being turned away in an emergency and an allegation of breed discrimination. Concrete examples mentioned include a dog neuter with a “neat” wound that healed quickly, nail trimming done at the same visit, and some clients describing the vet making pets feel at ease.
Shore Veterinary Centre
Gourock
Our Score (61/100)
Shore Veterinary Centre offers routine and diagnostic veterinary care for multiple small pet species (cats, dogs, rabbits, guinea pigs, ferrets and hamsters). The website highlights preventative healthcare and in-house diagnostics (including X‑rays, ultrasound and laboratory testing), plus dentistry. Emergency care is also referenced on the site, and the clinic promotes proactive healthcare plans via Pet Health Club®. The only written Google review available describes “lovely staff” and “excellent service,” but it’s a single reviewer.
Shore Veterinary Centre offers routine and diagnostic veterinary care for multiple small pet species (cats, dogs, rabbits, guinea pigs, ferrets and hamsters). The website highlights preventative healthcare and in-house diagnostics (including X‑rays, ultrasound and laboratory testing), plus dentistry. Emergency care is also referenced on the site, and the clinic promotes proactive healthcare plans via Pet Health Club®. The only written Google review available describes “lovely staff” and “excellent service,” but it’s a single reviewer.