Dog & Cat Vets in Kilmarnock

MBM Veterinary Group, located in Kilmarnock, is a reputable clinic offering a range of services, including veterinary nurse training and emergency veterinary care, with extended hours to accommodate urgent needs. The clinic is highly regarded, maintaining an impressive 4.6-star rating based on 470 reviews, indicating consistent satisfaction among clients. Positive feedback frequently highlights the clinic's compassionate and professional staff. Reviewers such as Beata Satlawa express gratitude for the team's empathy, particularly during challenging times like the loss of a pet, emphasizing the personal and respectful care received. Yvonne Grayhurst echoes this sentiment, noting the clinic's transparency in advising cost-effective treatment options, which suggests a commitment to client welfare over profit. Joseph Allan and Ann Davidson provide further praise, with Allan appreciating the caring service for his dog, and Davidson acknowledging the staff's ability to handle her reactive Cane Corso with patience and understanding. However, the clinic does face criticism, as highlighted by Mhairi Wilson's review. Wilson's experience with poor communication regarding insurance issues and the handling of her deceased pet reflects a significant lapse in service and aftercare, underscoring the need for improvement in these areas. Despite this isolated negative review, the overwhelmingly positive feedback from numerous reviewers suggests that MBM Veterinary Group is a trusted provider of veterinary services in Kilmarnock. The clinic's focus on compassionate care and client education stands out, though attention to aftercare and communication is necessary to address concerns raised by some clients.

Ivybank Vets Kilmarnock is a veterinary clinic located in Kilmarnock, renowned for its comprehensive care and Veterinary Nurse Training facility. With an impressive Google Maps rating of 4.6 stars based on 176 reviews, it signifies a generally high level of satisfaction among pet owners. The clinic is appreciated for its professional and welcoming staff, as highlighted by reviewers like Brian Orr, who praised the clarity and positivity of the care provided. Marc Bertoncini echoed these sentiments, noting the excellent and reasonably priced care for both dogs and rabbits, emphasizing the clinic's effort to save clients money when possible. Despite the overall positive reputation, there are some concerns highlighted in individual reviews. Jan Shaw and Brooke Books expressed dissatisfaction with pricing transparency and the care provided. Jan Shaw noted discrepancies between quoted and actual prices, pointing to the need for better communication about costs. Similarly, Brooke Books criticized the clinic for focusing more on expensive treatments rather than thorough examinations, and mentioned a cold reception from staff. On the other hand, Jean Connor shared a positive experience, commending the clinic for its prompt service and thorough explanation of treatments, which mirrors the majority of satisfied customer feedback. Overall, Ivybank Vets Kilmarnock is generally recommended for pet care, particularly for small animals, but potential clients are advised to seek clarity on pricing to avoid misunderstandings.

Vets Now in Kilmarnock offers emergency veterinary services with a generally favorable reputation among pet owners. The clinic has a Google Maps rating of 4.4 stars based on 375 reviews, indicating a high level of satisfaction among a significant number of clients. Reviewers frequently mention the warm, friendly, and knowledgeable staff who provide excellent care, as highlighted in reviews by Christine Burns and Ian Cuthbert. Clients like Lynn Mctaggart and Stephen Stephen appreciated the outstanding care received by their pets, although Stephen noted a shift in payment policy to card-only transactions, which may inconvenience some clients. However, the cost of services is a recurring concern. Both Christine Burns and Lynn Mctaggart pointed out the high fees associated with out-of-hours care, which might pose challenges for some pet owners despite having insurance. This sentiment was echoed by Laura Macmillan, who had negative experiences, citing staff inattentiveness and a perceived focus on financial gain over pet welfare. Despite the mixed reviews regarding pricing, the clinic is recognized for its professional and compassionate care, as demonstrated in the positive experiences shared by Ian Cuthbert and Stephen Stephen. The staff's ability to make clients feel at ease and their transparent communication during treatments are valued aspects of the service. For those requiring emergency veterinary care in Kilmarnock, Vets Now appears to be a reliable option, especially for urgent medical situations, although potential clients should be prepared for the associated costs.

Kilmarnock Vets4Pets, located in Kilmarnock, is a veterinary clinic that doubles as a Veterinary Nurse Training facility. The clinic has garnered a solid reputation with a 4.4-star rating based on 133 Google reviews, indicating a generally positive reception from its clientele. The reviews highlight a mix of experiences. Several customers praise the clinic for its professional and compassionate care, with specific mentions of staff members like Pamela, who is commended for her patience and knowledge. Clients such as Jasper & Ruby Frenchies and Alison Caddis express satisfaction with the thorough explanations and genuine care provided by the team, underscoring a strong commitment to animal welfare. However, not all feedback is positive. A critical review from Diana Balsari notes dissatisfaction with the registration process for her puppy, citing unnecessary charges for repeat tests that were not legally required. This review highlights a potential area for improvement in terms of customer communication and policy transparency. Despite this outlier, the majority of feedback supports the clinic's dedication to providing quality care. The clinic is recommended for both routine and emergency situations, with clients like Karin Gilmore expressing loyalty after switching from other practices. This suggests a strong overall customer satisfaction. While specific pricing details are not disclosed, the emphasis on compassionate care and professional service is clear. For pet owners in Kilmarnock, Vets4Pets appears to be a reliable choice, particularly for those seeking knowledgeable and caring veterinary assistance.

Valley Veterinary Group, located in Kilmarnock, is a well-regarded clinic offering a range of services, including emergency veterinary care and a veterinary nurse training facility. The clinic holds a commendable rating of 4.5 stars based on 209 Google reviews, indicating a generally positive reception from clients. The feedback from patrons highlights a mix of experiences. On the positive side, reviews praise the clinic for its compassionate care and dedicated staff. For instance, a long-term client, Eilidh, commended veterinarians Katie and David for their professionalism and kindness during the care of her pet, Willow, particularly during difficult times. Sharon McCulloch also emphasized the clinic’s supportive nature, especially during the loss of her pet, appreciating the caring and compassionate demeanor of the staff. However, not all feedback is uniformly positive. Some clients have expressed concerns regarding the clinic's management, particularly after a change in ownership. Elizabeth Rapp and Valerie Murray criticized the perceived prioritization of profit over care, citing experiences where costs were unexpectedly high, and the quality of care seemed to decline. Both noted distressing experiences related to end-of-life care for their pets, which they found lacking in compassion and communication. Ellen Sloan also shared a similar negative experience, describing a stressful euthanasia procedure. Despite these mixed reviews, the reception staff, notably Angie, is consistently praised for their friendliness and support. While the overall rating reflects a strong performance, potential clients should consider both the positive and negative experiences shared to make an informed decision about the clinic. Pricing information is not transparently available, so clients are encouraged to inquire directly for cost details.