Woman with Persian cat and kitten on bed

Emergency Vets in Midlothian

Featured Clinic Overview

Updated January 2026
Independent Clinic

## Summary Heritage Vets Ltd is described on its website as an independent practice run by veterinary surgeons Sara and Becky. Based on the website and recent reviews, the clinic appears set up for a mix of routine and more involved care, including keyhole surgery, nurse clinics, home visits, and end‑of‑life care. Owners repeatedly mention staff taking time to discuss options during consultations, being responsive to questions (including quick replies via email), and small practical touches like water available for dogs. Several reviews also highlight a cost-conscious approach, including staff helping clients find cheaper prices for food/medication. ## Services - Keyhole surgery (listed on the website). - Nurse clinics (listed on the website). - Home visits (listed on the website). - End-of-life care (listed on the website), with reviews specifically describing euthanasia support for small pets and compassionate handling. - Care referenced in reviews for a range of pets, including dogs, cats, guinea pigs, and hamsters. - Ongoing management of chronic/complex issues is mentioned (e.g., an older dog with “a few health issues”), with owners saying options were discussed. ## People - Sara (vet surgeon; named on the website and in reviews): mentioned as part of the team providing ongoing care for dogs with health issues. - Becky (vet surgeon; named on the website and in reviews): mentioned alongside Sara for thorough consultations where options are discussed. - Tom (vet; named in reviews): owners say he explained everything, answered questions about treatment, and supported decisions. - Christie (role not stated; named in reviews): described as down to earth, helping a cat feel at ease during the visit. - Jill (role not stated; named in reviews): mentioned positively as part of the team. - Practice team: multiple owners mention reception, nurses, and vets being friendly and helpful, with specific examples including quick email responses and sympathy cards after a pet dies. ## Reviews 4.9 stars from 76 reviews. Themes below are drawn from the latest written reviews available to us. - Owners repeatedly describe the practice as independent and cost-conscious, including staff helping them look for cheaper options for food and medication. - Communication during appointments comes up often: clients say treatments are explained, questions are welcomed, and options are discussed rather than presented as one path. - Multiple reviews highlight end-of-life support, including compassionate euthanasia care for small pets and handwritten sympathy cards sent afterwards. - Practical experience notes include a clean, welcoming practice environment, and small comforts like water available for dogs. - Some owners mention reassurance from staff being knowledgeable about their dog breed.

Showing 1-10 of 13 clinics

#2 Ranking

Our Score (87/100)

4.7(664 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat
bird

ICR Veterinary Group Ltd is set up to handle both routine appointments and out‑of‑hours emergencies, with multiple recent reviews describing emergency visits for cats and dogs. Owners repeatedly mention consultations where options are explained clearly and treatments are recommended only when needed; one reviewer describes being offered a written prescription for long‑term heart medication to reduce cost, plus advice on approved human over‑the‑counter alternatives. Several reviews also describe staff taking time with nervous pets (including a dog who was “not easy to work with”) and providing compassionate support during end‑of‑life situations, including offering payment options. There is some conflict in experiences of after‑hours help: while several people praise the out‑of‑hours team, one reviewer says they were “made it very difficult” to get help when calling with an emergency after leaving the practice.

#3 Ranking

Our Score (84/100)

4.7(129 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat
bird
exotic

Ownership/group affiliation isn’t stated. The clinic traces its roots back to the 1960s and is set up for routine healthcare as well as diagnostic work, with modern surgical facilities plus in-house diagnostics including X‑ray and ultrasound. The website also notes RWAF Rabbit Friendly Status and care for dogs, cats, rabbits, and exotic pets. In recent reviews, owners most often mention long-term trust (including multi‑generation use), staff working deliberately to reduce stress for nervous/reactive dogs (one owner describes annual vaccinations done with “minimum stress”), and friendly reception/support alongside calm handling in consults.

Our Score (77/100)

4.5(136 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat
bird

Dunedin Veterinary Surgeons describes itself as a fully equipped small-animal practice, with a large surgical suite plus x‑ray, ultrasound, in‑house diagnostics and hospitalisation facilities. It is also listed as a veterinary nurse training facility and offers emergency veterinary services (the exact out‑of‑hours arrangement isn’t stated in the information provided). In recent reviews, owners most often point to practical outcomes and handling: testing a lump at the first request (then surgical removal a few weeks later), fitting in an emergency procedure, and vets being notably good with nervous dogs during routine vaccinations. Several reviewers also mention pet insurance claims being processed promptly.

Our Score (72/100)

4.8(325 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat

Links Veterinary Group provides both first-opinion and referral care, with a stated 24-hour emergency and critical care service available 365 days a year. Based on the website, the practice handles routine work (health checks and vaccinations) through to complex medicine and surgery, and also accepts referral cases in ophthalmology and orthopaedics. Recent reviews add detail on what that can look like in practice: one owner describes a dog admitted in a critical condition with bloody diarrhoea/vomiting, rapid deterioration, and emergency surgery to stop internal bleeding, followed by a five-day hospital stay with regular, clear updates and involvement in decision-making. Multiple owners also mention being seen on time, not feeling rushed, and the team proactively organising insurance-linked appointments/medication—while one recent 1-star review reports the opposite experience (not enough empathy/explanations and a strong focus on payment/insurance processes).

#6

DentalVets

Haddington

Our Score (69/100)

4.9(106 reviews)
Emergency Services
Corporate
Treats:
dog
cat

DentalVets is a referral-focused veterinary clinic founded in 1997 whose work is confined solely to oral and dental conditions, including cases in both companion animals and zoo animals. Reviews repeatedly describe pets being booked in as efficient day cases for dental procedures (including fractured-tooth treatment and extractions), with owners kept updated and given detailed explanations before and after surgery. Several reviewers also mention receiving thorough paperwork after treatment, including scans and procedural details. Note: Emergency veterinary services are listed in the clinic data provided to us, but the website summary we received does not describe out-of-hours or emergency arrangements.

Our Score (71/100)

4.4(263 reviews)
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Treats:
dog
cat

Straiton Vets4Pets Ltd is a Vets4Pets practice that the clinic website describes as “locally owned,” with a modern setup including an in-house lab, imaging (digital X‑ray and ultrasound), a hospital ward, and separate dog/cat wards plus isolation. It appears geared to routine preventive care via health plans (with nurse clinics, weight clinic, flea/worm treatments and vaccinations discussed in reviews) as well as investigations and procedures supported by on-site diagnostics. Decision-relevant signals from reviews are mixed: several owners describe helpful, practical advice and being fitted in at short notice (including a follow-up call offering assistance on arrival), while others raise concerns about admin/communication (especially around care-plan documents and collecting parasite treatment), continuity/experience of vets, and one complaint about cremation return items for a rabbit.

#8

West End Vets

North Berwick

Our Score (65/100)

4.4(156 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat

West End Vets is a small-animal practice established in the 1950s and part of the CVS Group. It’s set up for routine care (consultations, vaccinations, parasite control, nurse clinics) as well as surgical work (including orthopaedic and soft-tissue surgery), with facilities designed to reduce stress for cats (separate waiting rooms and wards for dogs and cats; Cat Friendly Clinic Silver). In the latest reviews available to us, owners describe clear communication from the team (reception, nurses and vets), a clean practice environment, and support during urgent and end‑of‑life situations—one owner says they were given an emergency appointment, the team stayed open after hours, and later sent photos as a memento. A minority of reviewers raise a strong pricing complaint about pet travel documentation, saying an Animal Health Certificate fee felt disproportionate.

Our Score (74/100)

4.3(481 reviews)
Emergency Services
Corporate
Treats:
dog
cat
bird

Vets Now is part of the Vets Now emergency-care provider network (with clinics and hospitals across the UK), set up for out-of-hours pet emergencies and supported by an option for video consultations. In the latest reviews, owners repeatedly mention rapid triage on arrival (including a dog being taken “as soon as we walked in”) and proactive communication (phone updates and being able to call overnight for progress reports). Pricing and value are a major decision factor: one recent reviewer reports a £320 minimum fee plus medication charges and a £35 “admin fee” for insurance claims, while another describes feeling “fear-mongered” into an immediate visit for diarrhoea that their regular vet later judged non-urgent. Staffing levels are also raised by one reviewer who says the clinic seemed understaffed and that on one night there was only one vet on duty.

Our Score (74/100)

4.7(141 reviews)
Emergency Services
Independent Clinic
Treats:
dog
cat
bird

Dundas Veterinary Group Ltd is an independent, family-owned practice (established in the late 1970s) owned by veterinary surgeons Emma and Peter Sharp. Based on the website, it’s set up for both routine care and more involved diagnostics and procedures, with facilities such as separate dog and cat wards and an in-house laboratory. The clinic also advertises a 24‑hour emergency service, and provides services like laparoscopic (keyhole) dog spays and dentistry in a dedicated dental suite with digital dental radiography. In the latest reviews available to us, owners most often mention friendly, professional staff and feeling supported through their pets’ ongoing needs.

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Emergency Vets in Midlothian | Out-of-Hours Clinics