Featured Clinic Overview
- •Reviews are consistently very positive about the practice’s manner, with clients describing staff as kind, friendly and genuinely caring toward both pets and owners. - Compassionate end-of-life care is a major theme, including thoughtful support during difficult appointments and handwritten sympathy cards afterwards. - Owners often highlight clear communication, saying vets explain treatment well, answer questions and discuss different options rather than pushing one route.
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13 clinicsShowing 1-10 of 13 clinics
Recent feedback does not name individual staff members, but it consistently describes the wider team as friendly, caring, thoughtful, and professional.
- •Recent reviews are largely positive about the team’s manner, with owners describing staff as caring, kind, clear and helpful. - Clients also mention a clean practice environment and good overall care. - Cat owners especially appreciate the separate cat waiting area, saying it helps make visits less stressful.
ICR Veterinary Group Ltd in Loanhead is part of IVC Evidensia and offers routine appointments alongside out-of-hours emergency care. Recent feedback is mostly very positive, with owners often describing calm, compassionate handling, clear explanations and good support during emergencies, recovery and difficult end-of-life situations. A small number of recent reviews report more negative experiences, particularly around after-hours access and one serious complaint about diagnosis.
Links Veterinary Group is part of IVC Evidensia and offers both first-opinion and referral care, with a stated 24-hour emergency and critical care service available 365 days a year. The practice covers routine work such as health checks and vaccinations through to complex medicine and surgery, and also accepts referral cases in ophthalmology and orthopaedics. Recent feedback highlights calm emergency handling, clear communication during serious cases, and a friendly, caring atmosphere.
- •Recent reviews describe strong long-term trust, with some clients saying they have used the practice for years and even across generations. - Owners speak highly of the team’s handling of nervous or reactive dogs, with one reviewer saying their rescue dog was able to have yearly vaccinations with minimal stress. - Several reviews mention helpful access, including being seen at short notice.
Vets4Pets Straiton in Loanhead is a Vets4Pets practice with a modern clinical setup including an in-house lab, digital X-ray, ultrasound, a hospital ward, and separate dog and cat wards with isolation. It offers routine preventive care through nurse clinics and health plans, alongside investigations and procedures supported by on-site diagnostics. Recent feedback is mixed, with praise for caring support and short-notice appointments alongside some complaints about administration, communication, and continuity of care.
Market Cross Veterinary Clinic in Dalkeith is a CVS-owned small-animal practice established in 2003 and listed as meeting RCVS Core Standards. The clinic offers routine care alongside in-house diagnostics and surgery, and it is also described as a veterinary nurse training facility. Out-of-hours emergency cover is provided by Vets Now.
West End Vets is a CVS-owned veterinary practice in Edinburgh. It offers emergency veterinary care, listed as available on a 24/7 or extended-hours basis, and also functions as a veterinary nurse training facility. Recent feedback is mostly positive for friendly, helpful staff and kind support, although one reviewer reported mixed experiences between different clinicians.
DentalVets is a referral-focused IVC Evidensia clinic founded in 1997, with work confined solely to oral and dental conditions. It sees companion animals and also offers dental advice and treatment for zoos, private collections, and animal charities, alongside dental education. Recent feedback continues to highlight efficient day-case procedures, clear communication before and after treatment, and detailed follow-up paperwork.